Senior Client Success Manager (Remote)

Why Consider This Job Opportunity

• Base salary up to $165,000, with an additional variable compensation of $40,000
• Stock options with standard startup vesting – 1-year cliff; 4 years total
• Premium medical benefits including vision and dental (100% coverage for employees)
• Flexible Time Off, with team members typically taking off ~3-4 weeks per year
• Opportunity to work in a fast-paced and professional culture that emphasizes collaboration

What To Expect (Job Responsibilities)

• Drive revenue growth by identifying opportunities for account expansion through consultative selling and strategic engagement with customers
• Maintain in-depth understanding of the employer’s technical architecture and assist clients in troubleshooting complex challenges
• Deliver engaging product demos and lead tailored presentations to showcase the employer’s offerings
• Propose transformative payment solutions to enhance clients’ payment experiences
• Oversee high-value customer accounts and manage complex cross-functional projects that align with business objectives

What Is Required (Qualifications)

• Minimum of 7 years of experience in client success, account management, or sales, specifically in the payments industry
• Proven track record of driving revenue growth and meeting sales targets through consultative sales
• Strong understanding of payments platforms, including batch processing and API integration
• Excellent verbal and written communication skills, capable of articulating complex payment solutions
• Bachelor’s or Master’s degree in Business, Marketing, or a related field

How To Stand Out (Preferred Qualifications)

• Experience managing high-value, complex customer relationships in a B2B environment
• Ability to think strategically and influence executive-level stakeholders
• Demonstrated experience in leading high-impact projects
• Strong interpersonal skills with the ability to build and maintain relationships

#PaymentProcessing #ClientSuccess #CareerOpportunity #CompetitivePay #FlexibleTimeOff

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