Amadeus
Commercial Sales Account Executive I Travel (Remote)
Commercial Sales Account Executive I Travel | Amadeus |Australia
PURPOSE OF THE ROLE
The Commercial Account Executive role offers a hybrid workingenvironment combining Sales & Account Management to achieve acquisitiontargets and maintain existing Amadeus customers to deliver future growthwithin the Inside Sales segment. The primary role responsibilities...
Commercial Sales Account Executive I Travel | Amadeus | Australia
PURPOSE OF THE ROLE
The Commercial Account Executive role offers a hybrid working environment combining Sales & Account Management to achieve acquisition targets and maintain existing Amadeus customers to deliver future growth within the Inside Sales segment. The primary role responsibilities include:
Driving long term retention and IT revenue growth across your customer portfolio.
Main Responsibilities
– Acquisition
- Drive sales activities across Inside Sales segment to acquire new customers in accordance with the commercial principles of sustainable and profitable growth
– Retention
- Drive account management activities across the Inside Sales segment to ensure the retention and effective management of existing customers in accordance with the commercial principles of sustainable and profitable growth
– Development
- Drive business development activities with prospects and existing customers to achieve growth in Inside Sales segments and increase revenues through the introduction of new solutions and services
- Creation of sales and account development plans to convert strategy into specific customer engagements and activities
- Provide competitive intelligence, analysis of market trends and competitors performance
- Build and leverage a network of customers and industry contacts with the express outcome of winning market share
– Sales Support Activity:
- Contribute to improved sales support processes, systems and tools to ensure the effective execution of acquisition, retention and development targets
- Collaborate with key stakeholders (internal & external) to ensure the delivery of sales activates to achieve the Inside Sales commercial objectives
- Ensure the sharing of knowledge and best practices across the Commercial teams and to the broader Travel Sellers Unit
- Proactively use CRM to drive sales pipeline and effectively create, manage and promote commercial understanding of the Retail segment
- Ensure the accuracy and integrity of data in CRM is maintained, as well as sales activity reporting
- Pipeline management – ensure accuracy within your Pipeline in relation to Sales Stages, Expected Signature & Expect Migration dates.
- In conjunction with other teams/ functions, maintain responsibility for the migration of new business and of new products, solutions and services to all customers within your portfolio.
– Account Management
- Develop and maintain a structured sales plan with all customers under your portfolio to drive new product and IT revenue opportunities.
- Achieve expected revenue, profitability, and satisfaction levels within your portfolio.
- Maintain a high level of functional knowledge of the GDS and the full Amadeus product portfolio through a combination of self-improvement and attending internal sales and product sessions.
- Acquire meaningful market intelligence from customer visits.
- The Role is office based with 1 day per week customer facing.
Experience Required
- Experience working within the Travel Industry.
- Understanding of Account Management and Business Development.
- Customer service skills and the ability to understand implications and commercial impact of technical issues.
- Ability to compile / adhere to a structured sales plan. Define milestones, action items and follow-up where required.
- Knowledge of online booking tools – corporate or business-to-business.
- Confidence in terms of communication and self-management.
- Travel Agency Background preferred.
- Experience with Global distribution Systems preferable.
- Self-motivated, ability to work under little supervision.
