Hostess (Remote)

Job description / Role

Company Description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Description

How your day looks like?

– Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
– Provide friendly, courteous, and professional service at all times
– Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
– Prepare table allocations from reservation book before respective meal period seating
– Ensure good communication with Management
– Maintain complete knowledge of all menu items
– Prepare and check tables before service
– Clear and reset tables
– Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
– Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
– Ensure that all cleaning duties are completed in allocated times to the Company standards
– Complete all opening and closing procedures
– Must be proficient in effective and efficient table maintenance
– Be assertive and attentive at ALL times
– Have thorough knowledge of all product and service procedures

Qualifications

– Excellent interpersonal and communication skills with a customer-focused approach.
– Strong organizational abilities and attention to detail.
– Ability to thrive in a fast-paced environment and handle multiple tasks.
– Basic computer skills; knowledge of reservation systems is a plus.
– Flexibility to work various shifts, including evenings, weekends, and holidays.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.