Brand Success Manager (Remote)
Brand Success Manager | ApexDrop | USA |
Pop Quiz: 10 years ago did you think you’d be applying to an Influencer marketing company? Us either. In fact, in order to get to a place of explosive growth, being recognized by Forbes’s Inc 5000 list as one of the fastest-growing companies in the US, we’ve done plenty of things we didn’t think we’d be doing.
The second question is, are you passionate about helping others accomplish their goals? Are organization, planning, and color-coding your jam? Has anyone ever told you that you are a “ people person” If the answer is yes to any of these questions our Brand Success Manager position may be the role for you!
About the Job
The Brand Success Manager will be responsible for managing a book of business that improves client health and extends the lifetime value of the brands that work with us.
As a Brand Success Manager, you will showcase excellent communication and negotiation skills. You will also act proactively to address clients’ needs, build relationships with new customers, and foster existing customer accounts to develop new sales opportunities and expand the Company’s market share. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Essential Functions:
- Build and maintain client relationships by setting and managing expectations, as well as addressing any client concerns with grace — we aren’t happy unless the client is delighted.
- Coordinate and execute all ongoing client campaigns in accordance with program offering/scope as well as optimizing and problem-solving when necessary to make campaigns successful
- Minimize churn and program cancellations by maximizing the value our clients realize from our service offerings.
- Identify opportunities for ascension and upsells as well as ensure existing clients consistently renew their programs.
Job Requirements
- Broad knowledge and experience with social media platforms (e.g. Instagram and Youtube)
- The general comfort level for working with and learning new software
- Willingness to read specific sales-related materials; consistently train as necessary
- General understanding of influencer marketing preferred
Education and Experience
- Degree in Business, Marketing or Communication preferred but not required
- 5 years of account management experience in a related sales or SaaS environment
Perks and Benefits
- Remote based company that invests in solid tech to make your day efficient and effective
- Health, Vision, Dental, 401k
- Generous PTO Package
- Company Swag
- Whether you are an IOS or Windows user you get to keep your device after 90 days with Apex
- Much More
About the Company
ApexDrop is a growth marketing firm that develops and offers cutting-edge marketing services proven to produce quality long-term results for our partner brands. We’re a group of passionate marketers on a mission to build the most influential communities for consumer brands in North America.
The goal is to inspire millions- We build our offerings around one simple philosophy: trust is not a commodity. Today, consumer brands need much more than so-called “influencers” to grow their brand. They need a community that believes in their brand, their business, and their story. That’s what ApexDrop offers. ApexDrop builds the most influential communities for consumer brands in North America. How can we help you?
WE BELIEVE IN
- PEOPLE: You are our greatest asset. We are dedicated to helping as many people as possible lead simpler, more pleasant, and more productive lives
- GETTING BETTER. We help spread positivity across the world by creating exciting experiences that must be shared. Marketing is not about making ads … it’s about making art.
- FLEXIBILITY. We roll with the punches and work through obstacles.
- RESULTS: We get stuff done.
- AUTHENTICITY: Truth above all. We believe in always being true to yourself and inspiring others to do the same. In everything we do, we do it genuinely.
- DOING THE RIGHT THING: We love things that are genuine and despise things that are fake. We avoid “selling” or marketing gimmicks, fake reviews, misleading contests and clickbait.
- HAVING FUN: We do what we love and love what we do. We do big things from a small town.
- BEING HUMBLE: We share in the joy of success with our clients, creators, and teammates.
