Commercial Sales Account Executive I Travel (Remote)

Commercial Sales Account Executive I Travel | Amadeus | Australia

PURPOSE OF THE ROLE

The Commercial Account Executive role offers a hybrid working environment combining Sales & Account Management to achieve acquisition targets and maintain existing Amadeus customers to deliver future growth within the Inside Sales segment. The primary role responsibilities include:
Driving long term retention and IT revenue growth across your customer portfolio.

Main Responsibilities

– Acquisition

• Drive sales activities across Inside Sales segment to acquire new customers in accordance with the commercial principles of sustainable and profitable growth
   

– Retention

• Drive account management activities across the Inside Sales segment to ensure the retention and effective management of existing customers in accordance with the commercial principles of sustainable and profitable growth

– Development

• Drive business development activities with prospects and existing customers to achieve growth in Inside Sales segments and increase revenues through the introduction of new solutions and services
• Creation of sales and account development plans to convert strategy into specific customer engagements and activities
• Provide competitive intelligence, analysis of market trends and competitors performance
• Build and leverage a network of customers and industry contacts with the express outcome of winning market share

– Sales Support Activity:

• Contribute to improved sales support processes, systems and tools to ensure the effective execution of acquisition, retention and development targets
• Collaborate with key stakeholders (internal & external) to ensure the delivery of sales activates to achieve the Inside Sales  commercial objectives
• Ensure the sharing of knowledge and best practices across the Commercial teams and to the broader Travel Sellers Unit
• Proactively use CRM to drive sales pipeline and effectively create, manage and promote commercial understanding of the Retail segment
• Ensure the accuracy and integrity of data in CRM is maintained, as well as sales activity reporting
• Pipeline management – ensure accuracy within your Pipeline in relation to Sales Stages, Expected Signature & Expect Migration dates. 
• In conjunction with other teams/ functions, maintain responsibility for the migration of new business and of new products, solutions and services to all customers within your portfolio.

– Account Management

• Develop and maintain a structured sales plan with all customers under your portfolio to drive new product and IT revenue opportunities.
• Achieve expected revenue, profitability, and satisfaction levels within your portfolio.
• Maintain a high level of functional knowledge of the GDS and the full Amadeus product portfolio through a combination of self-improvement and attending internal sales and product sessions.
• Acquire meaningful market intelligence from customer visits.
• The Role is office based with 1 day per week customer facing.

Experience Required 

• Experience working within the Travel Industry.
• Understanding of Account Management and Business Development.
• Customer service skills and the ability to understand implications and commercial impact of technical issues.
• Ability to compile / adhere to a structured sales plan. Define milestones, action items and follow-up where required.
• Knowledge of online booking tools – corporate or business-to-business.
• Confidence in terms of communication and self-management.
• Travel Agency Background preferred.
• Experience with Global distribution Systems preferable.
• Self-motivated, ability to work under little supervision.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home