Community Manager (Remote)

We are looking for a motivated and professional Community Manager to become a vital part of our team. In this leadership role, you will be instrumental in delivering outstanding customer service to residents while effectively managing the operations of our residential community. Your responsibilities will encompass overseeing leasing activities, renewals, collections, financial reporting, supplies, and maintaining effective communication.

Company Culture And Values

Our organization is built on the principles of leadership, commitment, and integrity. We promote an environment where all employees are encouraged to embody these core values in their daily tasks, fostering a collaborative and supportive workplace.

Career Growth Opportunities

This role presents significant opportunities for professional development, including the chance to create and manage resident renewal initiatives and to cultivate a cohesive community management team. Your growth within the organization is not just encouraged, but actively supported.

Key Responsibilities

• Oversee daily leasing operations and conduct regular inspections of the community to ensure vacant units are well-maintained.
• Manage community requirements and long-term capital improvement planning.
• Ensure proper financial procedures are followed, including accurate daily deposits and bookkeeping.
• Compile comprehensive weekly/monthly status reports and address resident concerns promptly.
• Prepare necessary paperwork for new residents and maintain a professional office environment.
• Collaborate with the maintenance team to manage community upkeep and implement preventive maintenance programs.
• Track rental collections and handle any legal notices or deadlines associated with evictions.
• Supervise and mentor community personnel, ensuring effective training programs and performance evaluations.
• Facilitate marketing activities to enhance community visibility and occupancy rates.
• Perform additional duties as needed to support overall community operations.

Required Skills

• Strong customer service and communication abilities.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Numerical skills for basic arithmetic and financial management.
• Excellent organizational and planning capabilities.
• Ability to maintain confidentiality of sensitive information.
• Effective problem-solving skills to address issues in a timely manner.
• Leadership qualities to guide and mentor team members.

Qualifications

• High school diploma or GED is required.
• A minimum of two years’ experience as a multi-family community manager or in a similar role.
• Knowledge of property management software is essential.
• Reliable transportation, auto insurance, and a valid driver’s license are mandatory.
• Preferred qualifications include an Associate’s Degree in a related field, CAM, ARM, or CCRM certification, and proficiency in additional languages.

This position offers a unique opportunity to make a positive impact on the living experience of residents while developing valuable leadership skills in a supportive environment.

Employment Type: Full-Time