Today, CommerceHub is the #1 ecommerce network used by the world’s leading retailers and brands to extend their retail and ecommerce businesses.

Consumer expectations have shifted. In the Now Economy, they expect that our customers have what they want, in stock, ready for delivery, and with an experience that delights them at every step of the buying journey.

We believe we have a unique opportunity to help retailers, brands and suppliers connect to customers and meet the challenges of the Now Economy. Think that sounds interesting? It is!

Our remote-first team is growing, and we’re looking to add great people like you, who are ready to use their expertise to transform the world of ecommerce.

Overview

CommerceHub is hiring an exceptional marketer to lead customer and partner marketing. This person will define, develop, and execute all customer and partner marketing initiatives.

This role requires both strategic and tactical execution, focused program management, and cross-functional skills. A successful candidate will be the mastermind of positioning and messaging and deliver insightful marketing campaigns including retrospectives with consistent customer, partner, market, and competitor feedback loops.

Responsibilities Include

• Developing and executing a holistic customer and partner marketing strategy, aligned to target audiences, positioning, and business objectives.
• Defining and executing end-to-end integrated marketing campaigns for customers and partners.
• Working with marketing, product marketing, and cross-functional peers to leverage existing assets and identify content gaps to build programs to support customer storytelling and partner discovery.
• Managing relationships with potential external agencies and freelancers.
• Monitoring and analyzing campaign performance and build insights back into programs to continually optimize for results.
• Recommending and implementing innovative new approaches to make our customer and partner campaigns stand out and have even greater impact.

Qualifications

• 8+ years of experience of customer and partner marketing
• Exceptional writing skills
• Excellent project management and organizational skills, with the ability to balance speed and quality under tight deadlines
• Ability to translate complex business cases into compelling content
• Comfortable engaging and communicating with executive level stakeholders

What It’s Like To Work At CommerceHub

We have big plans for growth and transformation and we’re doing it with a remote-first team across the world.

Remote first gives us more flexibility to help each other do our best work. It means that work-life balance is more than a cliché. We’ve built balance into our culture and it’s at the core of everything we do—how we collaborate and make change happen.

Connected by our drive to transform ecommerce, our culture is driven by our employees. We trust each other, work hard and respect both personal and professional boundaries, knowing that we’re at our best when we’re intentional about how and where we work. We believe autonomy leads to great work and an even bigger impact.

Benefits

• Medical, dental and vision benefits: Affordable health care plans with premiums that will not exceed 5% of your salary and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, and a paid volunteer day
• 4 weeks paid Parental (Bonding) Leave
• Remote work stipend for internet, cell phone, office furniture and supplies
• Culture and team-building activities
• Employee Assistance Program
• Tuition assistance
• Career development opportunities
• Charitable contribution match per team member

CommerceHub is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.