Teleperformance
Customer Service Role (Remote)
Customer Service Role | Teleperformance | Worldwide
Customer Service Role | Teleperformance | Worldwide
Click the blue “Apply” button in the top right corner of your screen.
- Answer each question, set up your profile required and complete the assessment.
- Submit.
Qualifications:
- Excellent English language skills
- Excellent verbal and written communication skills.
- Available to work the campaign hours.
- Must be 18 years of age or more and legally eligible to work in Canada full-time
Responsibilities:
Use very basic memorized words and phrases and grammatical structures
Use basic connectors like “then” or “and” to link words and phrases
Understand short and simple strings of words by recognizing basic vocabulary and phrases
Pick up on basic, familiar content from text or conversation, especially with visual aids
Engage in simple tasks that involve routine exchanges of information such as descriptions of identity, surrounding environment, and immediate needs
Use and understand phrases related to topics discussing personal and familial information, employment, shopping, activities, etc.
Use simple coordinating conjunctions and connector phrases (e.g. “and” or “but” in English)
Communicate about and understand the main points of a variety of topics including family, hobbies and interests, travel, work, and familiar current events
Offer explanations and opinions, describe experiences, dreams, hopes and ambitions, etc.
Confirm mutual understanding in a conversation
Understand longer and more complicated arguments in speech or text, assuming that it is not too unfamiliar
Provide extended detail and offer arguments in favor of or against a topic
Provide and defend an opinion or position on a variety of topics familiar to the interests of the language user
Understand information that is less clear, structured, and explicit, even when the information is specialized, technical, or outside the field of interest or knowledge of the language user
Use the language spontaneously and easily to meet professional and social needs
Use the language with an awareness of appropriate style and audience
Limit errors to infrequent, minor mistakes and maintain a high level of grammatical accuracy
