Doctoral Experience Coordinator (Remote)

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

Job Description

Te Whiwhinga mahi | The opportunity

We have an excellent opportunity for an experienced learning administration professional to join the School of Graduate Studies in the role of Doctoral Experience Coordinator

The School of Graduate Studies is the central service division that manages and enhances doctoral programmes within the University of Auckland. The Doctoral Experience team within the School ensures that all 3000+ doctoral candidates have the skills, opportunities and knowledge to be successful in their doctoral programme and beyond.

This role provides customer focussed support to coordinate, liaise and organise the delivery, growth and evaluation of doctoral candidate and supervisor development and engagement activities and learning programmes, and contributes to the University-wide programme of work of the Doctoral Experience team. You will work collaboratively across the division and the University to develop and contribute to leading and participating in doctoral experience related projects and initiatives, and drive the effective utilisation of development resources and opportunities.

This is a great opportunity to work in a small supportive team and take on an interesting and varied role where your work will make a difference.

This is a full time 37.5 hours per week role on a permanent contract. The salary range for this role is $58,300 – $72,000 per annum depending on experience and qualifications.

For more detailed information, please refer to the position description.

He kōrero mōu | About you

You will need the ability to deliver a customer focused and responsive service while managing multiple priorities and meeting deadlines. You will need to be proactive, with the ability to identify potential issues/problems and ensure solutions are put in place before they occur. You will bring experience in a senior learning administration or customer service role in a large complex organisation. If you have a strong understanding of the doctoral programme and its life cycle, that would be a great advantage to this role.

Nga Pūkenga Motuhake | Important Skills

To be successful in this position, you will have:

• Working experience (5 years+) in a senior learning administration or customer service role in a large complex organisation
• Strong digital literacy skills
• Experience with learning management systems
• Experience with event management or project co-ordination

Mō tō mātou rōpū | About the team

The role will be reporting through to the Doctoral Experience Manager and you will be working with a close knit team of 5, where as a team you will be providing engagement and development opportunities for doctoral candidates and their supervisors. It’s a role that needs a lot of independence, where you can also work successfully with a team where a lot of your work is interrelated.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through the following:

• Flexible employment practices (including working from home and flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 3/12/2024 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Heidi Collins – heidi.collins@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz