Head Of Agile Delivery | Equiniti | Worldwide

Management Level

D

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

The role is accountable for overseeing the delivery of Missions through multiple teams, supported by a team of product delivery managers, IT infrastructure delivery managers, and scrum masters. Further, the role is responsible for tracking and managing delivery performance through KPIs and relevant metrics while also ensuring that governance mechanisms are adhered to.

Core Duties/Responsibilities

Work as part of the delivery leadership team to implement transformational work in line with our move to our new agile and product led structure and framework

Work closely with product management to execute the quarterly/annual plan for the products and propositions in alignment with the product roadmaps priorities

Oversee the development of the delivery plans, provide guidance as required to ensure that the delivery is in line with both product & engineering requirements

Ensure that the resourcing of the delivery teams is undertaken as per the budget, complexity and requirements to ensure that the delivery is as per the plan

Guide the delivery teams, ensuring they are delivering at the right time and the right pace in line with the product roadmaps

Guide the team in the effective management of risks and issues early to ensure work completion as per the plan; recommend appropriate actions to overcome delays, challenges or cost over-runs.

Ensure that the delivery work life cycle is managed as per the governance guidelines; ensuring that gateway criteria are met at each stage in the delivery

Ensure that all documentation, including management and delivery plans, reports, logs and service introduction material are maintained

Manage dependencies of varying complexity, potentially planning and feeding into larger programmes and portfolios

Manage escalations, support in the removal of blockers, manage risks, to ensure that the product is delivered as per the plan

Provide guidance on agile ways of working to ensure that agile culture is embedded within the scrum teams

Monitor the performance of the in-flight deliveries; undertake course correction in case of deviations

Present the performance metrics with regard to delivery to the leadership team and develop action plan for improvements as required

Infuse a sense of ownership & pride amongst team members to deliver high quality work outputs

Institute a self-directed and high-performance culture in the team

Build a strong talent pipeline through hiring, internal movements, succession planning, talent reviews etc.

Enable a culture of continuous improvement and learning, by coaching team members and role-modelling self-development

Skills, Capabilities and Attributes

Essential

Product Led Delivery Management

Project Management Office (PMO)

Programme Management

Agile WoW

Scaled Agile delivery

Delivery performance

Audit and controls

Decision making

Stakeholder communication

Continuous Learning

Influence

Leadership

Influence

Desirable

Commercial Strategy (Pricing & Monetisation)

Success metrics & OKRs

Profitability management

Coach

Experience

Any graduation preferably in engineering

Certification in project management qualification (Agile, PMP, etc.)

Delivery management in a product led structure

Proven project management experience in a product development / IT services organization

Project Management expertise with a proven ability to apply a range of project management methodologies such as agile project management and scrum approaches

Experience of working through at least one agile transformation

Management of delivery through multiple dev teams applying scaled agile techniques as required

Leading the scrum master function, developing, and coaching people in this critical role in our squad structure

What We Offer

Save For Your Future – Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%

All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.

Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.

Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.

Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.

Time Off – 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.

Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

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