Website TigerConnect
Excellent Medical, Dental, and Vision insurance, 401k match, Flexible time off policy.
Implementation Project Manager (Remote)
Implementation Project Manager | TigerConnect | USA |
TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
We are seeking an experienced and highly motivated enterprise Implementation Project Manager to lead the implementation of our TigerConnect solutions for clinical workflow optimization. As the Project Manager, you will be responsible for the successful execution of the project from initiation to closure, ensuring that the project is delivered on time, within scope, and within budget. You will also be responsible for managing stakeholders, identifying and mitigating project risks, and ensuring that customer value and ROI is achieved.
What You’ll Own:
- Define project scope, goals, and deliverables, and communicate these to project stakeholders
- Develop and manage project plans, timelines, and budgets for the implementation of TigerConnect solutions
- Collaborate with cross-functional teams, including product management, engineering, solution design, and clinical teams, to ensure alignment and successful delivery of the project
- Ensure adherence to project management best practices, including risk management, change management, TigerConnect workflow implementation standards, and quality assurance
- Identify and mitigate project risks, and develop contingency plans as needed
- Establish and maintain effective communication channels with project stakeholders, including status reporting and escalation of issues
- Provide leadership and direction to project team members, including managing resources, providing guidance and feedback, and promoting teamwork and collaboration
- Ensure project documentation is up-to-date and accurate
- Conduct project post-mortems and identify opportunities for process improvement
What You Bring:
- Bachelor’s degree in a relevant field, and 2+ years of experience plus demonstrated success in enterprise project management, preferably in a healthcare or SaaS environment
- Exceptional customer relationship skills – proven ability to collaborate and communicate with both technical and non-technical personnel
- Experience implementing applications that streamline and optimize clinical workflows
- Strong leadership, communication, and interpersonal skills
- Superior organizational skills – demonstrated ability to multi-task and manage multiple projects at a time while maintaining clear attention to detail
- Healthcare industry knowledge and experience preferred
- Strong problem-solving skills and ability to think strategically
- Ability to travel up to 50%
How We Pay:
- We believe in paying fairly and equitably based on a number of factors including but not limited to work experience, interview performance, internal equity, geography, and expected level of responsibilities
- We are targeting a base salary from $66,400 to $133,000
- You will also be eligible to participate in our annual corporate bonus program
Perks & Benefits We Offer:
- Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks
- Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
- Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities
- Mission-driven team members who love what they do and go the extra mile to help clients, support the company’s rapid growth, and ultimately optimize healthcare workflows to allow for better patient care
- LinkedIn Learning License for you to continue self-paced learning
- Flexible time off policy for salaried employees with no limit on the number of days off
Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
