National Supply Chain Performance And Procurement Manager (Remote)

National Supply Chain Performance And Procurement Manager | HomeRepair | Australia

HomeRepair is a wholly owned subsidiary of Suncorp Group Ltd (Suncorp), a major general insurer in Australia and New Zealand. Our primary business is to provide residential repair and make-safe services in Australia for insurance claims made by Suncorp’s home insurance customers. 

Specialising in lower complexity, high volume residential insurance repairs and emergency call outs, our focus is on delivering a custom fit experience and high quality and efficient building repair solutions for our customers and trade partners.
 

HomeRepair currently employs c.110 people, including Case Managers, Procurement and Support functions based in our South Melbourne office, along with Assessors throughout Australia in the field.  Our team members enjoy the flexibility of working from both the office and from home.  
 

We are seeking a National Supply Chain Performance and Procurement Manager to join our team. This role is designed to bring strategic insights and strong business acumen to HomeRepair by leveraging its people, trade partners, technology, and processes to be an industry leading builder.

It is accountable to implement appropriate people, systems and processes to plan, manage and control the successful delivery of company supply chain performance KPIs and SLAs to meet the needs of HomeRepair’s customers.

This role is responsible for creating, maintaining, and performance managing a trade repair panel that is industry leading. Whilst managing the Procurement function, the role ensures the trades are highly engaged and compliant with company process and expectations as well as overall cost management and meeting Suncorp KPIs.

Key Accountabilities 

• Influencing multifunctional teams in developing and delivering procurement strategies.
• Fostering a collaborative team approach to executing strategies and solutions.
• Developing a high performing team and ensuring that trade SLAs are met,
• Developing and maintaining a high performing trade panel to meet HomeRepair’s needs.
• Identifying opportunities, identifying/balancing risks and benefits, and taking appropriate actions to deliver the most beneficial outcomes within procurement projects.
• Ensuring repair cycle time and quality are within KPIs.
• Ensuring safety and compliance requirements are met.

Qualifications

• Tertiary Degree/accreditations in related disciplines is highly desirable.
• Cert IV in Building and Construction (desired).

Experience

• Experience operating as part of a senior leadership team.
• Experience leading operational teams within a services environment.
• Demonstrable experience with developing appropriate strategies, activities and leading teams to achieve company objectives.
• Experience with developing positive customer relationships.
• Demonstrable competency in strategic planning and business development.
• Establishing and developing new capability areas.
• Significant knowledge, understanding and successful experience in leading procurement approach for a variety of category areas.
• Strong project management experience.
• Building knowledge/understanding of the industry.
• Process design and implementation.
• Reporting and data analysis.
• Managing response to weather events.

Core Capabilities

• Comprehensive understanding of business process creation.
• Experience defining and overseeing organisational change.
• Solid understanding of data analysis, budgeting and business operations.
• A strong strategic thinking, planning and business mindset.
• Strong negotiation skills to achieve optimal commercial solutions whilst maintaining credibility and long-term supplier relationships.
• Excellent communication skills, both written and verbal, with ability and confidence to present to large groups of stakeholders.
• Strong business acumen, including demonstrated decision making impacting the performance and effectiveness of a team.
   

Technical Capabilities

• Knowledge of legal requirements and risk management within procurement projects.
• Sound understanding and experience of managing suppliers, including supplier development and drivers of costs in the supply chain.
• Understanding of supplier performance and relationship management.
• Advanced MS Excel skills.
• Ability to identify key points of data and other influencing factors and incorporate these into the decision making process.
• Understanding of the various industries and associations and the requirements they have eg. QBCC, MBA, ICA, HIA.
   

If you feel this is the position for you, please apply now describing how you meet the above selection criteria and requirements of the role. 

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home