Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!

Job Summary

The Partner Success Manager develops and manages relationships with Paycor’s referring partners. The Partner Success Manager will collaborate with internal resources to address our broker partner’s needs and help drive bookings through partner relationships. They will develop and manage assigned partner relationships.

This role will provide functional expertise and effectively manage relationships with Partners to drive prospective client sales, as well as client retention. The Partner Success Manager interfaces with sales, clients, partner contacts, and client services.

Essential Duties And Responsibilities

• Develop a trusted advisor relationship with Partners’ executive sponsors and operational partners to prioritize attainment of mutual business goals and success criteria
• Shares partners’ perspectives, goals, and drivers with internal resources to develop, implement, and lead sales & marketing programs that drive account growth & persistency.
• Translates questions & feedback from partners to internal resources to facilitate development of solutions & tools to meet partner needs.
• Translates questions & feedback from partners to internal resources to facilitate development of solutions & tools to meet partner needs.
• Organizes and facilitates meetings with partners; engages with appropriate internal resources to research questions and drive resolution of issues.
• Identify trends to provide pertinent data to management regarding the level of partner, sales, and client service satisfaction and loyalty.
• Function as the Paycor point of contact with C-level executives of assigned broker and technology partners.
• Set and track annual bookings and activity goals with Paycor leadership and partner leadership
• Other duties as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• Four-year college degree or equivalent experience
• 4+ years of client relationship management in a high volume, fast-paced environment; experience partnering with Sales organizations and Partner firms preferred
• Experience with Human Capital Management and/or Payroll applications strongly preferred
• Exhibits and practices outstanding Service Excellence Standards with an ability to effectively partner with internal and external customers
• Organized with exceptional follow through
• Strong oral and written communication skills with the ability to conduct presentations in a large group
• Highly motivated and team oriented
• Strong problem solving and analytical skills
• Track record of excellent performance in teamwork, customer service and leadership
• Occasional travel required – up to 15%

Paycor Total Rewards

We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.

Highlights Include

• A flexible virtual-first work philosophy
• An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
• Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
• Paid leave for birth parents, non-birth parents, elder caregivers, and military support
• Sabbatical opportunities for tenured Associates
• Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

We also offer competitive compensation determined by each individual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $61600.00-$105164.00/year. In addition to base pay, Paycor Associates are eligible for a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.

For more information about our total rewards, please visit www.mypaycorbenefits.com.