Product Consultant North America (Remote)

Salary: Competitive Salary
Job Type: Full time
Experience: Senior Level


Product Consultant North America (Remote)

Product Consultant North America | Bullhorn | United States

Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 35% of our employees to advance their careers in 2021.

We are a remote-first organization and over 30% of our employees reside outside the United States. Headquartered in Boston, we also have offices in St. Louis, London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

About The Role

Reporting to our Manager of Product Consulting, the Product Consultant will be responsible for driving the implementation and adoption of the Bullhorn ATS to our new client base. You will work closely with Bullhorn customers, Sales, Account Management, and Support to understand and cater to customer requirements. Your expert knowledge, project management skills and ability to define solutions will provide an incredible Bullhorn experience to our new customers. Product Consultants cater to the needs of our small business clients to ensure success in all aspects of the product, ultimately growing their business and resulting in hundreds of hires annually.

A typical day will include…

  • Running 30-60 minute client-facing calls that include an exciting mix of training agenda and agile Q&A portions
  • Consulting customers on best practices and finding creative solutions for unique workflows
  • Performing data imports via bulk resume parser, dataloader and custom import
  • Assisting customers and their technical support with basic questions as well as troubleshooting any aspect in scope of accelerated implementations
  • Actioning setup requests from System Integrator Partners

This role is a fit for you if…

  • You have 1+ year experience in Bullhorn ATS Support
  • You are an excellent communicator and enjoy establishing meaningful relationships with new clients
  • You have the ability to multitask, work with multiple clients at a time and efficiently manage their individual needs
  • You have experience/enjoy running 30-60 minute strategic client facing calls
  • You manage your own time effectively, ensuring on-time completion of project milestones
  • You enjoy helping small business grow and succeed with the use of Bullhorn ATS

Bonus Points For

  • Training Experience
  • Recruiting Industry Knowledge

What We Offer…

  • Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
  • Unlimited Vacation
  • Mental health benefits (EAP & 98point6)
  • Full Access to LinkedIn Learning
  • Quarterly paid volunteer days
  • Lucrative Employee Referral Program (eligible for prior to your first day)
  • Career development opportunities up/across Bullhorn

Bullhorn’s core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We’re looking for real-life humans, each with their own unique set of thoughts, beliefs, cultures, identities, and a background and body that is completely individual. We also love humans who have taken less traditional paths of education and believe that experience and learning come in many forms. Together, all these unique individuals make Bullhorn stronger. If you’re reading this, you’re probably applying for/considering applying for a job with us, and we want you to know that Bullhorn is an equal opportunity employer. For us, that means we always have, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not and will not tolerate discrimination of any kind.

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Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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