Program Director (Remote)

Salary: Competitive Salary
Job Type: Other

Website Reusability

Medical, dental and vision insurance plans, Paid holidays, generous PTO, and sick time, 401K with company match, annual incentive plan.

Program Director (Remote)

Program Director (Remote) | Reusability | USA |

Reusability is on a mission to provide returnable packaging solutions to our customers to improve their bottom line and make a positive impact on our environment. With 20 years of experience and one of the largest reverse logistics networks for tertiary packaging in North America, we’re reimagining, reengineering, and reinventing how supply chains work. 

We are expanding to new market verticals and helping more companies investigate and make the shift to reusables. Tertiary packaging accounts for 50lbs of waste on average per unit shipped; we are targeting 250M pounds of landfill avoidance by 2027.  

We are building an elite team of like-minded people who obsess over customer service, efficient process, and smart technology to drive impact for some of the world’s pressing sustainability challenges. 

In all we do, our four core values are key to the success of our team:   

  •  Act for the Greater Good
  • Be a Problem Solver
  • Own the Outcome
  • Grow as a Team or Die Trying

ROLE DESCRIPTION: Program Director 

The Program Director is a key leader to advance Reusability’s service offerings. They will be responsible for the program-level P&L for multi-million-dollar contracts, and to lead cross-functional teams to achieve and exceed performance metrics for customers. 

Primary responsibilities 

• Strategic problem solving: 

  • Gain a deep understanding of the business, contracts and KPIs in order to drive continuous improvement, foresee issues and mitigate risks.
  • Define and direct analytics and develop insights to improve product performance, product adoption, cost reduction and client satisfaction.
  • Collaborate with finance and strategy to provide financial forecasts and use deep product insight to drive initiatives to improve contribution margin
  • Collaborate with sales executives to assess new opportunities and design new programs

• Executive communication 

  • Lead program reviews with executive-level customers, tactfully managing and diffusing difficult situations to ensure alignment and collaborative partnerships.
  • Prepare material and presentations for senior executives in a way that adds value, is easily understood by others who may not have the same background or expertise.
  • Drive analytics and use data to drive program optimization insights
  • Concisely present findings and recommendations using qualitative and quantitative data
  • Support sales executives in communicating new programs and designs to executive decision makers

• Project management and team leadership 

  • Proactively plan and manage multiple projects to improve delivery reliability and timeliness
  • Effectively prioritize activities for cross-functional team members
  • Collaborate effectively at all levels of the company to create plans that balance near-term results with long-term strategic development and budget and resource constraints

Candidate profile 

  • A self-starter who makes things happens, enjoys working at pace in a dynamic environment.
  • Intellectual curiosity and high level of grit with ability and willingness to learn on the fly, to ask the right questions, drive the right analytics and use data to make decisions and strong recommendations.
  • “Hands-on” orientation with an understanding of what it takes to drive real operational change and progress
  • Outstanding communication skills both verbally and on paper, with ability to deliver powerful and succinct messages with a diverse range of constituents at all levels of an organization.
  • Confident, with strong interpersonal skills and the ability to influence and motivate people at all levels across a wide variety of job functions.


  • • Bachelor’s degree
  • • 6+ years’ work experience

Preferred qualifications 

  • Experience in product management or at a top strategy consulting firm is preferred
  • Operating experience, logistics experience, agile/scrum project management or Lean Six Sigma is a plus
  • MBA or equivalent degree


  • Fully-remote work environment
  • We offer medical, dental and vision insurance plans with generous company-paid premium coverage
  • Paid holidays, generous PTO, and sick time
  • 401K with company match
  • Competitive compensation and participation in a company annual incentive plan
  • Opportunity for internal career advancement

We’re proud to be a Great Place to Work-Certified™ company!  

Reusability is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status. 

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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