Property Manager Wfh (Remote)

Investing in real estate is a cornerstone of wealth creation, offering stability and growth potential for generations to come. Across the landscape, investors are optimistic about the enduring value of residential real estate, particularly single-family homes. More individuals are opting to rent single-family properties for their affordability and ease of access. Simultaneously, a new wave of investors seeks opportunities beyond their local markets, targeting burgeoning mid-sized cities where investment potential is high.

Yet, navigating the complexities of real estate investment, especially from a distance, presents significant challenges. From sourcing the right properties at the right prices to managing renovations, leases, and compliance, overseeing a remote portfolio demands dedication and expertise.

Enter our team at our company, We are a tech-driven real estate investment and property management company, proudly serving over 18,000 homes across 26 markets. Our mission is clear: to assist both individual and institutional investors in acquiring, renovating, marketing, managing, and divesting single-family properties. Additionally, we provide residents with quality, low-maintenance homes to embark on their life journeys.

Harnessing a fusion of real estate and technology, we’ve developed a proprietary platform that sets the standard in our industry. Through intuitive consumer apps, AI tools, and streamlined workflows, we empower our teams to deliver exceptional service, simplify residents’ lives, and offer investors invaluable portfolio insights.

We are pioneering a new era where homeownership and investment are decoupled, enabling Americans to chart their paths with greater flexibility and opportunity.

Recognized as one of Fortune’s “Best Places to Work” in 2023, among other accolades, we have attracted top talent from leading companies across various sectors. Backed by prominent VCs and institutional investors, we are on an upward trajectory, and we invite you to join us on this journey.

About The Role

As a Property Manager at the company, you will play a pivotal role in delivering outstanding service to our investors. Your responsibilities will span the entire spectrum of portfolio management, requiring a deep understanding of operational intricacies, exceptional execution, and a commitment to optimizing portfolio performance.

You are a high achiever, adept at navigating complex challenges and managing evolving priorities with precision. Adaptability, meticulous attention to detail, and effective communication are your hallmarks. Your portfolio will expand rapidly across state lines, necessitating a proactive approach and unwavering dedication to excellence in every aspect of the business.

Collaboration is key, as you will serve as a bridge between investors and internal teams, fostering strong relationships and ensuring seamless coordination. This role is integral to our growth strategy, with the full support of the entire [Omitted] team.

Key Responsibilities

• Manage portfolio in alignment with investors’ objectives, adapting to changing goals and market dynamics.
• Provide exceptional customer service to investors, addressing inquiries and concerns promptly and effectively.
• Resolve complex issues as they arise, implementing sustainable solutions to prevent recurrence while managing investor expectations.
• Utilize proprietary technology and centralized teams to streamline tasks and maximize efficiency.
• Foster virtual relationships with internal departments, facilitating cross-functional collaboration and knowledge sharing.
• Embrace innovation by evaluating new software, processes, and organizational enhancements, providing constructive feedback to drive continuous improvement.
• Promote Mynd real estate products and services, leveraging opportunities for cross-selling and value creation.
• Oversee Onsite Managers where applicable, ensuring operational excellence and adherence to company standards.
• Assist investors with property transactions, offering guidance and support throughout the process.

Qualifications

• Active Real Estate License is a must.
• Bachelor’s degree in business or related field, or equivalent experience.
• 3+ years of experience in operations, real estate, customer service, or account management preferred.
• Prior experience in property management, cost management, or revenue management is advantageous.
• Exceptional attention to detail and communication skills, both written and verbal.
• Self-motivated with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Tech-savvy with a willingness to adapt to new tools and systems.
• Authorization to work in the U.S. is required; we are unable to sponsor H1-B Visas at this time.

Additional Details

• Compensation: $70,000 annually, with potential for adjustment based on experience and location. Bonus eligibility tied to performance objectives.
• Travel Requirements: Approximately 10% travel within the assigned area for training and offsite activities. Valid driver’s license and reliable transportation are necessary.

At the company, we offer a comprehensive benefits package designed to support the well-being and professional growth of our team members. From unlimited time off to health insurance options and equity participation, we are committed to fostering a culture of inclusivity, trust, and excellence.

Join us and embody our values of being Myndful, earning trust, prioritizing teamwork, striving for excellence, and thinking like an investor. As an Equal Opportunity Employer, we welcome individuals from diverse backgrounds to contribute to our collective success.

Employment Type: Full-Time