Senior Delivery Manager (Remote)

Ciklum is looking for a Senior Delivery Manager to join our team full-time in Poland.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

The role of the Delivery Manager is to ensure smooth projects delivery on all stages within agreed deadlines, scope, quality and budget.

The Senior Delivery Manager will be the primary point of contact for clients during the delivery phase.

Responsibilities:

• Highlighting of a project’s potential risks/delays during the delivery process
• Creating and implementing, control and monitoring of a project plan
• Balancing of competing constraints on the project with the resources and priorities available
• Building and keeping close relationships with your customers on all levels
• Coordination of external and internal stakeholders that are involved in the project
• Monitoring overall progress and use of resources, initiating corrective action where necessary
• Managing scope, change requests, risks, and resources allocation/utilization
• Invoking configuration management (release process) processes
• Managing possible risks and issues within the limits of time, cost and quality, including the development of contingency plans
• Managing project budget, time, and delivery with respect to vendor related projects

Note: these high-level responsibilities may undergo modification at a later date subject to mutual agreement

Requirements:

• You are a customer and service-focused person and meet people as equals, build trust and sustainable customer relationships
• Through this relationship, you’re able to deliver and grow your accounts, which leads to a sustainable business in your area of responsibility
• Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years
• In-depth understanding and practical experience with Agile approaches (Scrum, Kanban)
• Ability to perform project manager’s activities and provide supervision during Project Initiation, Planning, Execution, Monitoring and Closing phases
• Experience in managing multiple agile teams in projects of 25-75 FTE
• Strong service/client oriented attitude, focus on an outcome
• Solid understanding of change and expectations management
• A proven track record of successful project implementation in a software environment
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Problem-solving attitude using system-thinking approaches
• Ability to manage contractual terms and financial issues
• Advanced level of spoken and written English

Desirable:

• Experience in managing multiple distributed teams
• Technical background (software development, QA, DevOps, etc)
• Product Management background
• Knowledge of the latest trends at SW development technologies and tools
• Spoken and written German as a plus
• Experience in creating and running trainings, workshops, other educational activities
• Agile and/or PMI certification
• Experience with SAFe or LeSS
• Experience in coaching, mentoring and conducting of trainings

What’s in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, life insurance and Multisport card
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Flexibility: Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Join a well-established company and a strong team of professionals.

Seize the perks of global opportunities, local approach and start-up spirit.

Boost your skills with modern stacks and industry-leading clients!

Enjoy what you do, do what you enjoy!

Be bold, not bored!

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.