About the company

MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities.

About the role

Our Design team is looking to hire a UX/UI Designer who will work with our team to design, implement and extend groundbreaking custom software experiences for one of our largest clients. This designer will work full-time on a dedicated team that is focused on one product. This position will allow you to join a project for a leading client in the banking industry in Canada. You will participate in designing a wealth management system to support their clients in managing the clients’ assets and cash flow. While working on the project, you will use a combination of Scrum and Kanban approaches. Your work will follow the user-centered design principles to ensure a high-quality design and customized user experience. As a part of this product-focused role, you will work closely with key members of the client team, while still receiving guidance and support from MentorMate.

About the team

Our design team utilizes human-centered design tools and principles to create digital products that help clients reach their digital transformation milestones. Understanding and defining the right problems and then designing products and services to solve them is the main focus of our design practice. Using design thinking principles, the team applies their expertise to exciting projects in various business domains, like healthcare, agriculture, finance, manufacturing, education, retail, and more.

Responsibilities

• Participatе in the design discovery process, including the facilitation of immersion workshops, user research, competitive analysis, heuristic evaluations and other parts of the design process that involve research, experimentation, and synthesis
• Make complicated ideas easy to understand
• Be an advocate for the users you design for
• Challenge ideas/problems and validate solutions using data and insights from end-users and stakeholders
• Follow the established practices and processes of the design team while also identifying and recommending areas for improvement
• Work on an international team of 25+ UX/UI designers located in Bulgaria (Sofia), the United States (Minneapolis, MN) and Paraguay (Asunción)

Requirements

• 3+ years of experience working as a UX/UI designer within a digital product development environment
• Solid understanding of research techniques and best practice
• Strong knowledge and experience of building Information architecture, User flow diagrams, Personas, Lo-Fi/Hi-Fi wireframes, and interactive prototypes
• A portfolio that demonstrates excellent analytical thinking and UX process
• Demonstrated awareness and a high level of interest in the latest trends in the field
• Proficiency within Figma, Whimsical, Mural and other relevant design tools
• Excellent verbal and written English skills
• Excellent communication skills
• Excellent organizational and documentation skills
• Responsible and team-oriented person

A significant advantage would be

• Experience with the Design Thinking methodology
• Experience working in a Scrum environment
• Knowledge of guidelines and documentation for native iOS and Android applications
• Experience designing for Enterprise users
• An in-depth understanding of WCAG 2.1 guidelines and accessibility compliance
• Experience with usability testing and validation

Why take this opportunity

• Professional Growth: Clear career path, meaningful projects, tech innovations
• Regular Salary Raises: Following the curve of your career path and performance
• Work Where You Want: Choose to work remotely, in-office, or a combination of the two
• Upskilling: Various trainings, knowledge sharing events, personal learning budget
• Incentive Programs: Rewards for referring employees, sharing knowledge, and more
• Additional Insurance: Attractive health and dental insurance packages
• Extra Days Off: The longer you work with us, the more paid leave you get
• Transport & Leisure: Partial coverage of transport costs, sports passes, takeaway food
• Save for the Future: Set a retirement plan or start an investment program
• Teambuilding: Enjoy team gatherings and communities of interest
• Giving to Others: Take part in various charity and volunteer activities
• Mental Wellness: Support with a counseling package if needed