Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you’ll join us.

How Is This Role Important to Our Work?

As a Tobacco Cessation Wellness Coach, coaches provide telephonic support to enrollees to reduce risk and promote healthy behaviors.

A Day In The Life

• Conducts member-focused interviews and coaching with moderate risk individuals.
• Utilizes motivational interviewing skills to reduce ambivalence, clarify goals, and support coaching timeframes.
• Supports processes driven by need, interest, and readiness of the member.
• Develops customized care plans that are tailored to individual enrollees.
• Provides telephonic member coaching.
• Works with other health and wellness staff members in a collaborative and cohesive team environment.

Required Skills And Experiences

• 3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Certification from an accredited professional wellness coach training program.
• Knowledge of specific disease lifestyle related topics such as smoking cessation, weight management, nutrition, and stress reduction.
• 1+ years working with Medicaid beneficiaries.
• Demonstrates interpersonal, communication, motivation, and listening skills.
• Ability to organize work effectively.
• Excellent customer service skills.
• Ability to thrive in ambiguity.
• Ability to perform using multiple computer applications.
• Familiarity using modern technology.
• Compassionate communicator.
• Ability to quickly gain customer trust and confidence.

Nice To Have

• Bachelor’s degree or Masters degree in health-related field, Clinical Practice and/or Health Promotion.

Make a difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talent.acquisition@bluecrossmn.com.

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

Make A Difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talent.acquisition@bluecrossmn.com.

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.