Remote Email Support Representative at My Modern Desk - Pangian

Job Description Job Description Overview We are seeking a sharp and responsive Email Support Representative to manage incoming customer emails. In this role, you'll be responsible for responding to inquiries, resolving licensing questions, and ensuring a smooth experience for clients—entirely via email. Responsibilities Monitor and respond to customer emails in a timely, professional manner Provide accurate, clear answers to inquiries related to licensing services Track conversations and case progress in the CRM system Work cross-functionally with other departments to resolve issues Maintain a consistent tone that reflects the company’s brand and values Qualifications Strong written communication skills Experience in email-based customer support preferred Organized and detail-oriented Proficiency with Google Workspace and CRM platforms Ability to manage multiple email threads and prioritize tasks effectively Benefits Work from home Competitive pay ($20–$22/hour) Paid time off (full-time only) Health insurance (full-time only) Supportive and collaborative work culture Company Description We are a growing company looking to hire motivated individuals! Company Description We are a growing company looking to hire motivated individuals!