Andres Ocampo | Pangian
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Andres
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Andres
I'm a passionate individual who enjoys providing support and creating solutions to business and entrepreneurs daily tasks.
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Andres
Canada
English, Spanish
Canada
Some College
Sheridan College
Visual and Creative Arts
Above and Beyond, Acceptance, Communication, Customer Satisfaction, Determination, Diversity, Education, Entrepreneurship, Fairness, Family, Happiness, Joy, Kindness, Vision, Work/Life Balance
Baking, Cartooning, Chess, Computer activities, Dancing, Electronics, Games, Internet, Learning, Meditation, Photography, Traveling, Video Games, Walking, Yoga

I was born in Venezuela and migrated to Canada about 12 years ago. I studied Computer Systems in Venezuela, and later I went back to college to study Visual and Creative Arts in Canada, as an alternative hobby.
I have worked with customers for over 15 years and helping people to solve life and work problems have become my fuel and most exciting professional mission.
I love learning new things and having an open attitude towards the new. I learn and adapt to all environments easily, without sacrificing quality.
In my personal and professional life, I always strive for excellence. I maintain a life-work balance by managing my self and developing my professional persona.

Research, Administrative, Content management, Tech support, Online marketing, Management, Business, Microsoft Office, Customer Service, Research, Time Management, Advertising, Problem Solving, Teamwork, Adobe Photoshop, Customer Service, Graphic Design, Social Media, Video Editing, Web Design
Virtual Assistant
5 - 7 Years of experience
Customer Service
> 10 Years of experience
Full-Time, Part-Time, Contract
Yes!

C.E.O and Founder Ongoing
Kroki Media - krokimedia.com
• Virtual Assistance and support for business and individuals
• Marketing, S.E.M, S.E.O, Email Marketing, Email Distribution List Management
• Social media management and social media content distribution and sharing
• Digital Advertising and advertising campaign management
• Graphic Design, Web Design, Video Editing, and Media Content Creation


Illustrator – Designer – Content Creator Ongoing
Personal Brand - andresillustra.com
• Manages an artistic online community branded 'andres illustra'
• Creates weekly content, such as tutorials, guides, and support to all artists, illustrators and other creative people within the community
• Curate shared experiences within the community, making learning easy and accessible to everyone, actively helping in each other's personal and professional growth every day.
• Encouraging and facilitating knowledge and further studies in comic book illustration, graphic novels, animation, 3d digital modeling, storyboarding, writing, and storytelling.

 

Student Monitor September 2015 – December 2017
IT/AV Loans – OCAD University
• Provided outstanding customer service and ensured questions and concerns were resolved.
• Performed both front and backroom duties in support of client satisfaction.
• Supervised and maintained daily equipment inventory.
• Applied skills in troubleshooting and solving software problems.


Peer Mentor September 2014 – April 2015
Career Advisement Centre – Sheridan Institute of Technology
• Initiated ongoing communication with students by telephone, email or in-person.
• Coordinated Student Advisement Centre visitors and Peer Mentor weekly planner.
• Provided timely and accurate information to a diverse group of students, staff and community individuals

Experience