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Multi-faceted, efficient, and reliable MS Office and Transcription Specialist with over 4 years of experience supporting Data Entry, Chat Support and other Admin roles to improve internal operations as per my jobs responsibility. I can handle tight schedules and aware of the correct usage of punctuation in transcription. I will use my skills in the best possible way for achieving the company's goals. I am resourceful in getting the tasks done through multi-tasking.
These are my skills:
•Data Entry
•Transcription (transcribing voicemail, video or audio, podcasts etc.)
•Internet Research
•PDF Conversion
•Excel
•Fast typing speed
•File Management
•Making Reports (Creating basic reports (reports on weekly tasks, deliverables, sales)
•Creating / Managing Spreadsheets
•Preparing Powerpoint
•Has efficient time management skills
•Ability to handle stress effectively
•Able to meet deadlines with minimum supervision
•Patience, organized, resourceful, approachable, respectful, and has excellent inter-personal relations
•Attentive listening
•Able to work a fast-paced environment
•Grammar, punctuations, and spelling proficiency
•Keen attention to detail
•Focus and determination
•Adaptive
•Technology proficient
•Creating / Managing Spreadsheets
•Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)
•Manage and update Social Media Accounts
•Tracking of Social Media Accounts
•Posting and Scheduling Facebook Insights
•Managing and Increasing Your Twitter Following
Call Qualifer/Verifier | KapaservÂ
Damosa IT Park, Lanang
April 2017 – August 2018
•Verifying calls from the agent
•Data Entry
•Email Report
•Excel
Customer Care, Live Chat Operator | The Call Center(BYOJet)
Quezon Ave. Digos City, Davao del Sur
March 2014 – August 2016
•Chat support
•Assist customer
•Check their booking status
•Find cheapest fare for the customer
Data Encoder | Lapanday
Guihing, Hagonoy, Davao del Sur
October 2013 – January 2014
•Excel
•Typing
Cashier/Clerk | Gaisano Grand Mall
Quezon Ave. Digos City, Davao del Sur
November 2011 - August 2013
Intern | Social Security System
Digos City, Davao del Sur
April 2010 - May 2010