Pangian

Confirmed low risk, high return consultant, experienced in defining, executing, and often rescuing, complex technology and process initiatives.

Certifications

• CSM (Certified Scrum Master) 2014
• ITIL v3 (Information Technology Infrastructure Library) 2008
• PMP (Project Management Professional) 2001 (intentionally lapsed in 2011)

Career Path (early to current)

• Producer/business owner of media production firms with clients like Coca-Cola and IBM
• Bespoke software developer catering to professional service and technology firms
• Consultant specializing in project and program management with a focus on process design and change management

Engagements include (but are not limited to):

• leading a process, organizational and technology re-design to implement a newly acquired field service management platform
• process modelling and planning, impact analysis and stakeholder socialization for a 9 system ERP consolidation/harmonization
• leading the planning, business case creation and stakeholder communication associated with core organization changes for a $300M division
• strategist, liaison and PM representing Finance for an ERP readiness and vendor analysis
• conducting risk/benefit analysis, transition planning and change management for consolidating multiple operational processes

Recent assignments (within last 24 months)

• create organization process analysis, risk mitigation and recommendations related to the adoption of a Chinese 3PL (3rd party logistics) supplier
• design and deployment of a compliance process for avoiding and disputing customer operational performance charges

General skills and techniques:

• ability to quickly adopt and adapt a myriad of methodologies, technologies and strategies, necessary to communicate with and influence all involved parties
• coaching from C-suite to floor worker
• facilitating whiteboard vision, strategy and consensus/buy-in sessions
• synthesizing outputs from multiple sources into actionable roadmaps and plans
• discovery and documentation of current and future state processes
• developing and executing risk identification and mitigation approaches
• analysis and recommendations for process improvement supported by agile and design-thinking methods

Implied in the examples above, engagements typically involve working with geographically distributed, cross-functional, cross-cultural stakeholders and similar 3rd party suppliers.

In short, what I offer is a clearly demonstrated ability to:

• establish and maintain high levels of trust with internal and external stakeholders
• successfully deliver complex initiatives across a wide array of situations and solutions

As a professional contract initiative manager I have an extensive portfolio. For a sampling of initiatives where clients trusted my ability to deliver a wide range of assignments for stakeholders across varied geographies and environments please see my bio on my website or visit my profile on LinkedIn.