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Daniela Corbellini | Pangian
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Daniela
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Daniela Corbellini
Daniela
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Daniela
Brazil
English, Portuguese
Ireland
UNICA
Business Administration
Ambition, Carefulness, Courage, Discipline, Diversity, Freedom, Happiness, Respect
Foreign language learning, Hiking, Reading, Reading To The Elderly, Yoga
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Critical thinking, Problem-solving, Leadership, Online marketing, Social media, Sales, Customer Service, Leadership, Customer Service, Customer Satisfaction, Graphic Design, Leadership, Leadership, Graphic Design, Sales
Customer Service
Marketing/Social Media
Full-Time
Yes!

01/2014 - 06/2018 Dani Baum

Position: Owner

Responsibilities: Held full responsibility for all marketing, sales, graphic design and customer service matters. Managed several accounts simultaneously ensuring customer satisfaction to meet their long-term needs and wants. Provided digital marketing consultancy for clients.

03/2012 - 08/2013 OnCast

Position: Graphic Designer & Marketing Executive

Responsibilities: Organized several Lean and Agile Workshops and continuously measured customer satisfaction. Developed company’s website and blog with optimized SEO and planed its digital media promotional strategies. Executed market research and planned effective social media campaigns. Applied Agile and Lean principles to daily work.

03/2010 - 05/2011 Graphic Designer

Position: Freelancer

Responsibilities: Worked closely with clients to create vision, conceive designs, and consistently meet clients deadlines and requirements. Designed brands and delivered several graphic materials for use in a variety of medias. Maintained customer relationship to proactively develop excellent levels of customer service.

01/2009 - 10/2010 TalkAndWrite

Position: Customer Service Representative

Responsibilities: Provided online software support for international customers and distributors. Consulted with customers to evaluate needs and determine the best options. Provided action on questions and concerns about service, and escalate calls appropriately.

01/2006 - 08/2008 Lojas Gaia

Position: Customer Assistant

Responsibilities: Assisted customers in the selection and purchase of items. Operated the tills, including cashing up and completed sales sheets at the end of the day. Worked closely with the store manager in order to achieve sales targets. Organized merchandise based on customer needs and desires. Cross-trained other customer assistants on products, proper policies, protocols and procedures.

 

Experience