Jade Guinto | Pangian
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Jade
MULTI TALENTED ECOMMERCE VA & CUSTOMER SERVICE SUPPORT
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JJ
Philippines
English
Philippines
Some College
Above and Beyond, Accomplishment, Adventure, Integrity, Preservation, Reliability, Self Responsibility
Needlepoint

Hi, I’m Jade. Over the past 10 years, I’ve provided administrative support for all kinds of busy people in all kinds of demanding positions. My work has helped them to find more time in each day, relieve some of the stress that comes from overwhelming workloads, and save money by improving efficiency and providing assistance only when it’s required.

I began my homebased career as an ebay seller. My eBay experience includes years of buying and selling. I have handled a multitude of different merchandise. It was in this role that I recognised the need of some ecommerce businesses for administrative support. Although my own ebay business was lucrative, i felt that I would be more successful in providing my services to other clients.

Aside from that I also worked as a customer service representative for several BPO companies. This led me to customer service jobs as well.

Based in the Philippines, I work remotely from home. I have good home office equipment, including reliable internet connection. Just let me know your requirements and I will be pleased to accommodate the needs of your business. I pride myself on being approachable, self-starting and discreet, and my communication skills are second to none. I am committed to reaching my clients goals like my own. I'd be happy to join your team and add my skill to the pool.

So whether it’s product management, customer service, social media management or anything else, you can consider it done.

Critical thinking, Problem-solving, Administrative, Project management, Social media, Business, Customer Service, English, Order Fulfillment, Zendesk, ECommerce
Customer Service
> 10 Years of experience
Virtual Assistant
> 10 Years of experience
Full-Time
Yes!

 

Customer Service & Social Media Support for an Australian Brand
October 2018- January 2019

handled email support on gorgias, replied to product reviews, handled shipping and dispatch notifications, refunds/returns, order processing, facebook and instagram

Gearbubble LLC - Print on Demand Dropshipping Company
April 2016 - January 2018

Customer support - handled email and chat support on zendesk and Gmail. Technical support. Integration to shopify, amazon, ebay, etsy

 

Experience