Melody Brown | Pangian
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Melody
Hello, I am a 38 year old woman with a 14 year old daughter and a almost 19 year old son that I love with all of my being. Customer service has always been my strongest suit.
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Melody
United States Of America
English
United States Of America
Some College
Community College of Philadelphia
Above and Beyond, Acceptance, Accomplishment, Accountability, Achievement, Ambition
Cooking, Creative writing, Driving, Eating out, Reading, Video Games, Watching movies

Hello, I am a 38 year old woman with a 14 year old daughter and a almost 19 year old son that I love with all of my being. I have 12 college credits in the Behavioral Health and Human Service field and I absolutely love working with and helping people of all aspects of life,I have been a licensed driver for 18 years and my driving record is almost spotless. I have worked numerous jobs in many different fields but they all have one similarity, being Frontline dealing with the public and not so public people. I function very well with all types of people and I love being of help and satisfying the needs of the people. Customer service has always been my strongest suit.

Customer Service
> 10 Years of experience
Writing/Editing
3 - 5 Years of experience
Full-Time
Yes!

Melody Brown
Philadelphia, PA
meliciou1@yahoo.com
215-758-4901
Currently seeking a challenging career opportunity in a competitive field, allowing high level contributions through the use of my ability to prioritize and multi-task, strong customer service skills, excellent written and oral skills acquired through work experience and education.
Willing to relocate to: Florida - Philadelphia, PA - Maryland
Authorized to work in the US for any employer Work Experience
Office Administrator
Him2Sharp Car Sales - Philadelphia, PA December 2017 to Present
Completed all paperwork concerning all vehicle sales, transferring titles and registration and helping consumers with insurance quotes. Ordering all office supplies monthly as well as managing the finances and updating the books, I also managed all social media platforms concerning the vehicles that are for sale and have been sold.
Direct Support Professional
Resources for Human Development - Philadelphia, PA July 2017 to November 2017
Assisted a blind participant in all daily home health care needs, administered medications, assisted with maintaining proper hygiene and housekeeping needs as well as companionship.
Paratransit Bus Driver
Edens Transit - Philadelphia, PA March 2017 to July 2017
Transporting senior citizens and mentally disabled participants to and from handling daily errands and appointments in a timely safe manner.
Food Service Worker
Philadelphia, PA 2015 to 2016
• Assisting and prepping the kitchen so chef can execute meals in a timely fashion. • Cleaning all surfaces and dishes after meals.
• Prepping for the next day meals and snacks.
• Delivered meals to client dorms and retrieval once done.
Medical Biller/Receptionist
Germantown Pain Management - Philadelphia, PA 2009 to 2013

• Billed consumer's medical insurance.
• General office duties.
• Scheduled and confirmed appointments. • Prepared examination rooms.
Residential Aide
Barber Institute - Philadelphia, PA 2007 to 2009
• Provided care to MR clients in their homes.
• Performed daily tasks i.e., preparing meals, assisted with bathing and dressing clients. • Transported clients to and from day to day programs and special outings.
• Administered medications several times a day.
Medical Biller/Receptionist
Warren E. Smith Health Systems - Philadelphia, PA 2006 to 2007
• Processed and completed billing for new and existing patients and physicians. • Managed and filed patient's charts utilizing excellent organizational skills.
• Prepared rejection and error reports weekly for reprocessing deadline.
• Scheduled appointments and provided moderate office duties.
Office Manager/Receptionist
B & C Music, LLC - Runnemede, NJ 2005 to 2007
• Managed booking arrangements while accurately updating monthly calendar of events. • Prepared travel arrangements using company account and keeping record of ledger.
Sales Associate
Nordstrom - King of Prussia, PA 2003 to 2004
2003 - 2004
• Provided outstanding Customer Service to new and existing clients
• Assisted with merchandising and display prototype standards.
• Performed cashier duties including processing credit card transactions and approvals.
• Provided extensive floor training for new employees emphasizing in sales and marketing. • Attending frequent seminars and ongoing training to improve product knowledge.
Sales Associate/Cashier
Strawbridge's - Montgomeryville, PA 2000 to 2002
• Provided outstanding Customer Service to new and existing customers.
• Assisted customers with merchandise selections and offered up sales.
• Performed cashier duties including check verifications and credit card authorizations.
Education
Community College of Philadelphia - Philadelphia, PA

2013 to 2015
Certification in IDX & Coding
Temple University School of Medicine
Skills
Office Admin, Front Office, Quickbooks, Front Desk, Office 365, Bookkeeping, Front Desk, Front Office, Office 365, Quickbooks, Office Admin
Additional Information
COMPUTER SKILLS:
IDX, Proficient Alpha & Numeric Data Entry, Multi-line Phone System and Microsoft Office Suite Including: Word, Excel, PowerPoint, Outlook, Access and Internet Explorer
I possess 12 college credits in behavioral health and human service, Group dynamics, resilience and spirituality in recovery, faith abuse and trauma and finally crisis intervention.

Experience