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olivafrancis
Jamaica
English
University of Technology
BSc. Hospitality and Tourism Managenemt with minor in Meetings and Special Events Management
Accessibility, Accomplishment, Accountability, Assertiveness, Attention to Detail, Commitment, Communication, Customer Satisfaction, Determination, Faith, Family, Growth, Respect, Results-Oriented, Self Motivation
Creative writing, Eating out, Reading, Socializing with friends/neighbors, Volunteer, Wine Making
Hi, my name is Olivia Francis, I am a Customer Service extraordinaire! I have worked extensively in the Hospitality industry, where, I held Managerial positions in my home country Jamaica, I have also worked in the Food and Beverage industry in the United States. I know what customers desire and my ultimate goal is to make and keep them happy! In addition I enjoy writing and I recently published my first book of short poems "Poetry for the Soul". I enjoy the world of wine and my interest motivated me to successfully create my own wine, Olivia's Vin Blanc in honor of my 30th Birthday. I am a very goal oriented individual, who is resulted driven and self motivated.
Administrative, Business management, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service, Event Planning
Customer Service
5 - 7 Years of experience
Full-Time
Yes!
Experience
