Rudy Reyna | Pangian
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Rudy
I am a proactive Customer Service Representative with over 10 years of experience handling various functions of Customer service, sales and support from dealing with dissatisfied customers to resolving complex issues.
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rudyreyna
United States Of America
English, Spanish
United States Of America
Mclennan Comm. College
AS Chemistry
Attentiveness, Challenge, Customer Service, Family
American football, Arts, Basketball, Car Racing

I remember while still new at the factory i worked for there was a gas leak and the supervisor had just left to run an errand. The 3 guys working in a different department where the leak was froze and had no idea how to deal with the situation. I ran over to help and noticed the gauges climbing into the yellow zone if it gets to the red zone that would cause an explosion. I first contacted the formen who was a few miles away then called the supervisor. As he was instructing me in what to do i had another contact the emergency 911 crew. As i received orders form the supervisor i delegated work to the others and within minutes we had the gas leak patched sort of a bandage until the professionals arrived.

Customer Relationship Management (CRM), Customer Service, Medical Sales - Medicare Part D, Microsoft Office, Pet Insurance - Pharmaceutical Care, Pharmaceutical Companies - Pharmacy Automation, Tech support, Virtual Machine Manager - Virtual Office, Windows
Sales
7 - 10 Years of experience
Customer Service
7 - 10 Years of experience
Full-Time

2016 - 2019  PIPE INSULATOR / I&I Insulations / Reserve, LA

  • Insulate chemical pipes of petroleum, nitrogen, diesel depending on the chemical offered by the plant (refinery)
  • The purpose of insulating the pipe is for the simple reason that it has to be covered whole for greater safety for the human being
  • Insulating pipes can also save money on energy costs by preventing hot  pipes from losing their heat to the surrounding air
  • Insulating cold pipes can prevent the pipes from sweating due to moisture condensation  
  • In this industry, you need two identifications:  The OSHA10 training course teaches recognition, avoidance, abatement and prevention of safety and health hazards in workplaces.
  • In addition, a twic Card, The TWIC program provides a tamper-resistant biometric credential to maritime workers requiring unescorted access to secure areas of port facilities, outer continental shelf facilities, and vessels regulated under the Maritime Transportation Security

 

 

 

 

 

Experience