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I am originaly from upstate New York, where I lived for almost 30 years of my life. Currently, I live in Virginia where I have lived since 2006.
Most of my work history has been in Administrative and Customer Service work. I get a kick out of helping people and making sure they are taken care of.
11/2016-07/2018 Executive Assistant Virginia Court of Appeals-Richmond, VA
- Enhanced communication with attorneys and judges on the status of their cases.
- Improved the speed of the processing of Court cases.
- Created Court orders that were error-free.
- Ensured that procurement policies were followed by participating in monthly audits.
02/2016-11/2016 Visitor/Administrative Assistant Architect of the Capitol-Washington, D.C.
- Coordinator of all events, meetings, travel arrangements, and transcribed and archived meeting minutes.
- Served as a primary point of contact for up to 15,000 visitors per day.
- Ensured visitors had a positive visit to the U.S. Capitol.
- Improved the response time that work orders for building services were completed.
- Created an Excel Spreadsheet in conjunction with SharePoint to manage inventory.
12/2010-02/2016 Facilities Coordinator Marriott’s Manor Club-Williamsburg, VA
- Primary coordinator to the management team to ensure operations, procedures and policies were implemented on time and budget.
- Improved external communications with vendors.
- Designed and oversaw the implementation of the appliance user guide for guests.
- Ensured guests had a great vacation experience by responding to requests promptly.
06/2009-12/2010 Concierge Marriott’s Manor Club-Williamsburg, VA
- Increased guest satisfaction scores by 30%.
- Created travel itineraries for guests that resulted in positive vacation experiences.
08/2002-08/2006 Legislative Assistant Town of Wappinger-Wappingers Falls, NY
- Created press releases, collaborated with local media and maintained communication with constituents.
- Planned large public events such as the annual Community Day festival and parade.
- Organized fundraisers for historic preservation.
- A key player in the creation of the Town’s 13 million dollar budget.