Technical Project Manager (Remote)

The Technical Project Manager is a highly motivated person with the ability to drive technology projects through their life-cycle, ensuring technical solutions are sound and aligned to business goals. You will be responsible for the day-to-day management of projects through all stages of the implementation process. The Technical Project Manager is a professional who can anticipate and resolve any problems, bottlenecks, or scheduling conflicts. We seek a sound communicator who can link developers and business units to ensure high levels of quality and timelines of projects’ implementations.

Job Responsibilities

• Become a technical expert in one or more CAI online assessment systems and gain product knowledge sufficient to provide high quality support for operational service delivery and/or new feature development.
• Effectively triage and troubleshoot case escalations and inquiries autonomously. Answer client inquiries about system behavior and capabilities accurately. Personally make or oversee the completion of system configuration changes.
• Manage the production change control process in accordance with CAI and CSSC standard operating procedures. Conduct effective risk management associated with production changes and prepare detailed deployment plans. Oversee the production deployment process for assigned systems and clients.
• Ensure high-quality customer service and address and maintain frequent and proactive contact with client program managers and client-side personnel.
• Work on multiple projects simultaneously, demonstrating an ability to switch contexts as needed and perform well under tight timelines.
• Develop requirements and schedules for software development projects.
• Facilitate requirements-gathering meetings, including peer review sessions and status meetings with clients and other project stakeholders.
• Establish milestones, anticipate issues, and monitor adherence to project scope, requirements and design documents, schedules, and to the CSSC software development process.
• Assume day-to-day responsibility for ensuring that projects are completed on time and within budget, and that all deliverables are of the highest quality.
• Work closely with the CSSC Technical Project Management team to share best practices, help resolve project issues, and ensure that staff is properly allocated to tasks by considering staff’s skills and interests, and the project’s needs.
• Maintain client relations and communications including status reporting and informal conversations.

Job Requirements

• Bachelor’s degree in a related field and 3+ years of experience or Master’s degree in a related field and 2+ years of experience
• Experience in applying best practices in software development lifecycle, including waterfall and Agile software methodologies, web-based infrastructure, manual or automated QA, and data-driven systems.
• Proven analytical skills, and demonstrated aptitude to learn SQL are highly desired.
• Proven ability to understand technical concepts, including data relationships and software configuration.
• Excellent documentation and communication skills, steady team-oriented attitude, and a proactive and detail-oriented nature.
• Familiarity with software such as Jira, Confluence, TeamCity, Git, Bitbucket, and Octopus is desired.

Why Work With Us?

When you work with Cambium Assessment, you’ll be helping to design and build inspiring solutions that make a real impact on the online testing industry, as well as the educators and students we support.

• Our systems are highly scaled and mission critical serving over a third of all students in grades 3-8 in the United States.
• Our web applications are highly interactive and universally accessible.
• Our machine scoring methods are driven by artificial intelligence allowing computers to perform such complex operations as grading essays with more accuracy than humans.
• Our processes use intensive algorithmic computing allowing a customized experience for each student as the exam adapts real-time based upon answers given.

In the 2021–2022 school year, we delivered more than 100 million online tests, successfully supported peak testing volumes exceeding 1.3 million simultaneous test takers, while ensuring an average response time of less than a tenth of a second. We have the most advanced features of any online testing system, and we continue to push boundaries to improve student performance measurement and enabling educators with actionable insights to drive better overall educational outcomes for our students. To learn more about our organization and the exciting work we do, visit www.cambiumassessment.com

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.