Lead Servicenow Developer (Remote)

Project description:

Serve as Lead ServiceNow application developer responsible for implementing/using Optum’s, Dev & Ops and overall best practices as pertains to workflows, integration, configuration, customization, orchestration, access controls, etc.

Responsibilities:

• Serve as Lead ServiceNow application developer responsible for implementing/using Optum’s, Dev & Ops and overall best practices as pertains to workflows, integration, configuration, customization, orchestration, access controls, etc.
• Provides oversight for all development work within designated Scrum team ensuring timely and high-quality delivery from the development resources
• Ensure overall systems availability via good design, implementation of Optum’s, Dev & Ops and overall best practices, development centric testing, promotion discipline
• When engaged by Operations, assist with root cause analysis and resolution of production Incidents.
• Collaborates with QE team to ensure proper test cases are defined and executed
• Work with Capability Owners to translate their business requirements into actionable development tasks
• Assists Scrum Master and Capability owners with the prioritization of Features, User Stories, and associated timelines for delivery for Platform Maintenance Initiatives.
• Assists other Software Engineers on assigned Scrum team with accuracy of estimates, comprehension of tasks and provide peer reviews of completed work.
• Partners with Scrum Master and developers on the assignment of development tasks such as coding, testing, debugging, and analytics to team members
• Serves as a technical lead contributing to and directing the development efforts of assigned Scrum team
• Mentors junior and mid-level Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities.
• Works with team members to review new and existing code and/or perform unit testing
• Prepare and execute unit test cases and test scripts, support user acceptance testing.
• Proactively stay on top of new capabilities in the platform and educate team members and customers.
• Participates in recruiting, interviewing, and hiring of new software engineering resources
• Maintains expert level understanding of ServiceNow

Skills:

Must have:

• 8+ years of relevant experience
• ServiceNow development skills
• experience with ITSM processes (Incident/Problem/Request/Change management)
• experience with Web-Services, AJAX, Business Rules, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• experience customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly, Angular 1.5

Nice to have:

• ServiceNow IT Service Management or other relevant ServiceNow certifications
• Prior Tech Lead experience
• Demonstrated knowledge of application design, application development and implementation.
• Understanding basic full stack development concepts
• Excellent human relations skills to effectively interact with management, peers, business partners and vendors
• Experience with maintaining automated testing scripts
• Experience with Selenium
• Self-starter