Sales Service Specialist National N Insurance Co (Remote)

Sales Service Specialist National N Insurance Co | Tenacity CX | Australia

Tenacity CX are Australia’s leader in Recruitment and Consulting Solutions to the Customer Experience and Contact Centre industry. We are currently looking for TWO Sales Specialists to work with a leading Australian Insurance business based in Sydney CBD.

Day to day you will be working as part of a team of 10 where your day will be a split between outbound service calls engaging new members and inbound service enquires. Once you’ve completed training, this position will offer a flexible 50/50 split between working from home and in office.

What’s in it for you:

• Work for a Premium Brand that truly values their people!!
• Full-time permanent role offering a lucrative salary package + benefits
• Work with a supportive and engaging leadership team that will provide on-going development and coaching
• Work from home flexibility once you’ve completed training
• Join a fun, inclusive and social work culture!!
• State of the art office based near Town Hall station
• A large organisation offering exciting career pathways!

    
Duties Include:

• Engage with new and existing members regarding Private Insurance services
• Have consultative conversations to understand and identify their needs
• Provide an exceptional service experience in each and every call
• Work towards weekly KPI’s and maintain an updated database

   
Skills & attributes required:

• Ability to have consultative conversations and build strong relationships
• Strong communication skills both written and verbal
• Ability to understand complex policies and navigate multiple systems 
• Effective questioning & active listening skills are essential
• A positive attitude, resilience and a strong customer focus are key! 

This is a full-time Monday – Friday role working on a rotating roster between 8am – 6pm.

Please note: This role requires Full Working Rights and all successful candidates will be subject to background and bankruptcy checks. 

To apply, please click on the application button and attach your resume in Word Format – We are interviewing immediately!!!

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home