Dutch Customer Advisor | Foundever_Portugal | Italy

Are you Dutch fluent with strong English communicationskills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our Dutch Customer Support team.

As a customer service specialist in this project, your dailyresponsibilities will include:

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Dutch Customer Advisor | Foundever_Portugal | Italy

Are you Dutch fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our Dutch Customer Support team.

As a customer service specialist in this project, your daily responsibilities will include:

• Provide support to app users and solve customer and suppliers queries regarding purchasing and delivery tracking through written and phone communication
• Offering solutions to customers in order to help them discover and buy wine in a fun, easy, and effortless way
• Provide world class support service and offer solutions to our customers during and after their travels by ensuring timely follow-up, closure and feedback
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Proficient level of Dutch (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Portugal

Benefits.

• Signing bonus
• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Job Type: Full-time

Pay: 850.00€ – 1,600.00€ per month

Language:

• English (Required)
• Dutch (Required)

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home