Patient Coordinator Wfh (Remote)

We’re seeking an energetic and outgoing individual to join our Patient Coordinator team. In this dynamic role, you’ll play a vital part in connecting patients with our industry-leading healthcare services, fostering strong relationships with healthcare professionals, and contributing to our vision of transforming the care experience for people at home.

Your Responsibilities

• Building and maintaining strong relationships with physician clinics across Tennessee.
• Setting up appointments and conducting product demonstrations for our innovative medication adherence solution.
• Identifying and engaging with community organizations that could benefit from our services, sharing our vision and solutions.
• Contacting interested consumers, explaining our service offerings, verifying coverage, and assisting with the onboarding process.
• Serving as a liaison between enrolled patients and assigned pharmacy partners.
• Organizing and tracking patient progress throughout the onboarding process.
• Developing and nurturing strong customer relationships while identifying new business opportunities.
• Effectively managing your CRM pipeline and schedule to maximize potential leads.
• Additional ad hoc duties as required.

Qualifications

• Exceptional customer relationship skills with a friendly and personable demeanor.
• Outgoing and confident in building relationships from scratch.
• Highly organized and detail-oriented.
• Valid driver’s license and access to a vehicle.
• Ability to thrive in a fast-paced, growing environment.
• Experience in pharmacy, social work, or care aid roles is a plus.
• Familiarity with CRM systems is an advantage.
• Excellent verbal and written communication skills, with a professional telephone presence.
• Superior organization and time management skills, with the ability to multitask effectively.
• Proficient in computer use and software programs.

Experience

• Minimum of 3 years’ experience in healthcare, social work, or customer care roles (Required)
• Previous phone-based experience is a bonus.

This is a remote position offering a combination of remote call work, on-site visits to doctors’ offices, pharmacy site visits, and community event participation. It’s a full-time, salaried role.

If you’re ready to join a dynamic team and contribute to our mission of improving healthcare outcomes, we encourage you to apply today. We are an equal-opportunity employer committed to fostering a diverse and inclusive workplace.

Let’s embark on this exciting journey together!

Employment Type: Full-Time