Reconstruction Project Manager | Servpro Industries, Inc. | United States

We are growing! Don’t miss your chance to join our team as a Reconstruction Project Manager. Are you looking to make a change, to truly become a member of a team, or an insurance adjuster looking to join the construction field? If so, this is the position for you. In this position, you will be making a difference every day. We have a sincere drive toward the goal of helping make fire, water, mold, man-made, or natural disaster damage “Like it never even happened”!

Our team is seeking an experienced insurance restoration/disaster restoration/property insurance adjuster for this role of reconstruction project manager. If you enjoy meeting new people, have excellent communication skills, have industry experience, and the ability to multi-task, you will thrive in this work environment.

As a valued employee, you will receive a competitive pay rate, commission/bonus structure, company vehicle (car allowance or company vehicle to use during business hours), cell phone allowance, and all the tools necessary to successfully perform the job, along with opportunity to learn and grow within the company.

XACTIMATE EXPERIENCE IS REQUIRED.

APPLICATIONS WITHOUT XACTIMATE EXPERIENCE WILL NOT BE CONSIDERED.

INSURANCE RESTORATION INDUSTRY EXPERIENCE REQUIRED (Reconstruction project management or property insurance adjusting).

1. Customer Satisfaction

• Be involved and engaging with the customer.
• Be responsible for customer service and management of the customer experience.
• Compile and resolve punch list items.
• Perform final walk-through with customer.
• Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
• Manage all warranty activities.

2. Project Initiation

• Inspections will be set according to your availability by our office staff (you work closely with the office staff regarding your own time management.)
• Meet and greet the customer.
• Discuss the estimating, construction, and permitting process.
• Set proper timeline expectations with the customer.
• Educate customers on industry best construction processes (as needed).

3. Project Planning

• Inspect property for damages.
• Use Docusketch 3D imaging tool to create accurate floor plans.
• Use Xactimate estimating software to create repair scope of work.
• Obtain customer agreement on the repair scope of work.
• Set and review budgets (for subcontractors and in-house staff).
• Ensure proper permits are acquired

4. Project Execution

• Create project schedule and timeline.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations with subcontractors, in-house staff, and customers.
• Plan, organize, and manage in-house crews and subcontractors.
• Schedule all subcontractors and material suppliers.
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
• Ensure all final permit sign offs are complete and a certificate of occupancy is issued (as needed.)

5. General

• XACTIMATE estimating software experience required.
• Insurance Restoration/Insurance Adjusting industry experience required.
• Basic computer skills are required (email, web-based solutions, Word, Excel, PDF)
• Be familiar with and be able to execute all roles and responsibilities of the Reconstruction Project Manager.
• Superb customer service track record.
• Effective written and oral communication
• Intermediate math skills
• Experience in restoration and/or construction preferred
• High school diploma/GED

***PAY BASED ON EXPERIENCE***

• Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders.
• This is a full-time position, working 7:30 a.m.–5:00 p.m., Monday–Friday, 40+ hours per week. Travel is required and is primarily local. This is an office-based position when not in the field meeting customers, inspecting damages, coordinating with subcontractors, doing material selections and purchases, meeting building official inspections, and sourcing additional subcontractors.

Job Type: Full-time

Pay: $70,000.00 – $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Performance bonus
• Weekly pay

Experience level:

• 3 years

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Xactimate: 3 years (Required)
• insurance restoration OR property insurance adjusting: 3 years (Required)

Ability to Relocate:

• Dover, NH 03820: Relocate before starting work (Required)

Work Location: Hybrid remote in Dover, NH 03820

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home