Ux Researcher (Remote)

Ux Researcher | Cedcoss Technologies | Worldwide

Responsibilities well trust you with

• Research Planning and Execution

Plan, execute, and drive user studies to uncover, understand, and analyze user behavior

concerning our products.

Utilize various research methodologies such as focus groups, contextual interviews, and

observational research techniques like fly-on-the-wall and shadowing.

• Behavioral Analysis and Archetypes

Identify behavior patterns among users, structure behavioral archetypes, and promote

these archetypes across business units.

Build empathy for user archetypes across the organization using various engagement

and storytelling techniques.

• Communication and Collaboration

Communicate a holistic picture of the user experience to cross-functional teams and

identify possible gaps.

Work closely with marketing, product, and design teams to identify open research

statements and drive product decisions with validated user insights.

• Product Lifecycle Representation

Set up and drive repetitive contextual user walkthroughs of products to identify gaps and

opportunities for improvement.

Represent customer needs throughout the product and design lifecycle, from discovery

through to design validation and customer adoption.

• Adaptation of Research Techniques

Apply and adapt appropriate research techniques and methods to meet specific project

needs.

Engage with customers to understand their unique needs, defining and synthesizing user

types, use cases, and specific UX opportunities.

• Influence and Validation

Partner with Product Managers and Designers to influence product strategy and

roadmaps.

Validate feature and design direction through participatory design, early concept testing,

and usability testing.

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• Data Analysis and Insight Generation

Analyze and synthesize qualitative and quantitative data to generate strategic and

tactical insights with actionable recommendations.

Communicate findings through artifacts such as user segments, persona frameworks,

user journeys, and task analyses.

• Mentorship and Advocacy

Provide mentorship to other team members and champion the UX research discipline

across the organization.

Be a member of our core design team and work closely with product and engineering

teams to conduct research and help design experiences.

Preferred candidate profile

Core Competencies:

• Qualifications and Experience

Degree or higher in Human-Computer Interaction, Human Factors, Psychology, Cognitive

Science, Anthropology, Design, or equivalent hands-on experience.

2-4 years of experience in applying customer-centered research techniques to product

definition and design.

Experience in the creation and execution of online surveys and qualitative research

techniques.

• Research Expertise

Expert knowledge in planning and executing research studies, including developing

sample plans and determining the best data collection approach using quantitative

and/or qualitative methods.

Strong ability to analyze and synthesize qualitative and quantitative data to generate

strategic and tactical insights with actionable recommendations.

• Technical Proficiency

Experience with remote testing tools and behavioral analytics.

Knowledge of user interface design, usability evaluation techniques, task analysis, and

experimental design.

Ability to quickly learn new technical concepts.

• Portfolio and Communication

Strong portfolio representing research that influenced great insights or experiences,

including research goals, methodologies, processes, data visualizations, and insights.

Excellent communication and presentation skills, with the ability to articulate insights

clearly to teams and leadership.

• Insight Translation

Ability to quickly turn insights into actionable points for stakeholders, delivering visual

reports promptly and efficiently.

Excellent skills in communicating findings through artifacts such as user segments,

persona frameworks, user journeys, and task analyses.

• Collaboration and Mentorship

Ability to collaborate with cross-functional teams to define, design, and ship new

features.

Experience mentoring junior team members and contributing to their growth.

Experience in conducting generative research techniques and facilitating design thinking

sessions.

• Empathy and Advocacy

Build empathy for user archetypes across the organization using various engagement

and storytelling techniques.

Represent customer needs throughout the product and design lifecycle, from discovery

through to design validation and customer adoption.

Perks and benefits

What is it like to work with us?

CEDCOSS is a leading IT organization specializing in eCommerce and Digital products. With a global presence in 25 countries, we cater to over 15,000+ clients worldwide. Our expertise includes e-commerce development, mobile app development, progressive web apps, API integration, CRM and ERP development, cloud architecture development, DevOps, AWS-SaaS development, Artificial Intelligence (AI), Machine Learning, Virtual Intelligence, Chatbots, and Cross-Platform Development Tools. Our practical and effective solutions accelerate digital transformation for market leaders, Fortune 500 companies, and Global 2000 enterprises.

And the PERKS | The good stuff you get for working hard

• Flexible working for a better work-life balance
• The five-day workweek for more time off
• Complimentary Health Insurance for your well-being
• A plethora of industry exposure and self-growth opportunities

JOIN US to maximize your impact on strategy and performance.

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