The Sr Investor Reporting Analyst is responsible for providing guidance and oversight to less senior team members and help create and build process documentation, automation, and analytical insights to ensure that we are consistently providing best in class service to our investors and customers. Candidates must have strong communication skills and the ability to research and complete timely resolution to exceptions, including collaboration with internal business partners.

Responsibilities

• Responsible for daily and monthly activities for Private investor portfolios, including remittances, cutoff reporting, and reconciliations for all remittance types, including the more complex accounts.
• Ensures that remittance wires are completed timely and accurately.
• Strong math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Prepare and submit for processing all monthly remittances on assigned portfolios within the applicable required remittance deadlines.
• Investigate, reconcile, and provide timely resolution to all investor issues and reporting exceptions.
• Research operational, reporting, or data issues and present solutions or process improvements to management.
• Provide a high level of customer service and ensure overall investor satisfaction as well as manage score card performance where applicable.
• Develops and enhances operational procedures.
• Reconciles pool to security and shortage/surplus differences.
• Facilitates remittance-related GL journal entries as required.
• Assists with internal and external audits.
• Heavy use of Microsoft excel for data analysis and reporting.
• Researches variances and opens items identified through the reconciliation process.
• Possesses an understanding of pooling and servicing agreements / GSE Servicing Guides.
• Handle ad-hoc reporting or research as directed by management.
• Performs related duties as assigned by management.

Education And Experience

• High School Diploma or equivalent required, Bachelor’s Degree in Accounting or Finance preferred.
• 5+ years of Mortgage Servicing experience, 2+ years prior Investor Reporting experience required.

Knowledge, Skill, And Ability Requirements

• Advanced MS Excel experience required.
• Proficient in MS Word and PowerPoint.
• SQL or other database reporting experience preferred.
• Servicing Director knowledge a plus.
• Strong problem solving and analytical skills.
• Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.
• Strong communication skills to interact with Senior Management and other business units.
• Working understanding of operational risks and related controls.
• Strong organizational and time management skills necessary.
• Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis abilities with strong attention to detail.
• Self-motivated with strong attention to detail and excellent organization skills.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurances

#1100

United States Pay Range

$45.00/hr – $71.50/hr USD