Account Manager (Remote)

About us:

We are a growing agency that helps businesses from different industries scale. Our team members are results-driven individuals who like to move fast, get the job done, and have fun doing it.

We are looking for an Account Manager to join our team. In this role, you will be responsible for managing our company’s ongoing projects and ensuring that our clients are satisfied with our services. You will plan and schedule effective processes and coordinate team members to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project’s organization and timeline.

How your day will look like:

• Establish effective project plans to track progress and ensure their execution
• Ensure resource availability and allocation
• Coordinate day-to-day with team members and clients to make sure that all parties are on track with project requirements, deadlines, and schedules
• Facilitate change requests to ensure that all parties are informed
• Coordinate the development of user manuals, training materials, and other documents as needed to enable successful implementation
• Manage customer satisfaction within the project transition period
• Manage changes in project scope, schedule, and costs
• Perform risk management to minimize project risks
• Identify and resolve issues
• Submit project deliverables and ensure that they are up to quality standards
• Prepare status reports

Check if you qualify:

• Proven experience as an Account Manager or in project management.
• Ability to lead project teams and see them through to completion
• Strong understanding of project management methodologies
• Experience as a digital marketing project manager or IT project manager in an advertising agency is a MUST
• Ability to complete projects with expected quality in a timely manner
• Project Management Professional (PMP) certification is a plus

Equal Opportunity Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits:

• Competitive salary and bonus opportunities
• Room for career growth and results-based pay increases
• Highly interactive, challenging work with a talented, diverse, passionate team
• Ongoing learning and development opportunities
• Professional, “business casual” atmosphere
• Free snacks and drinks
• Regular team events

If you’re interested in the role and meet the qualifications listed above, we would love to hear from you. Please apply with your resume and a brief cover letter.