Principal Solutions Consultant (Remote)

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Be part of a winning team that leads the way in driving Customer Communications Management and Digital Experience. Digital Experience (DX) is the new marketing battleground.

89% of companies plan to make Digital Experience their number one area of competition by next year. Upgrading customer experience capabilities helps companies to unlock new revenue streams and bolster existing ones, attract, and retain customers, and reach new segments—all while driving higher conversion and engagement. OpenText’s rich portfolio of Customer Communication Management, Web Content Management, Digital Asset Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs in this area.

Your impact

We have an opportunity in Sweden for a Pre-Sales Solutions Consultant in our Digital Experience (DX) business unit. This position will have a primary focus on Customer Communications Management (CCM) solutions with an opportunity to expand into the wider digital experience portfolio. Geographically, the focus will be on opportunities within the Nordics region, with opportunities to become involved in pre-sales activities across Europe. This role is a core member of the OpenText DX Pre-Sales team, working together with Account Executives to identify and develop revenue opportunities within the OpenText DX Customer and Prospect base.

This will involve analyzing complex customer requirements and providing a compelling, unique value proposition to the customer, which leverages one or more solutions from the OpenText DX portfolio (Customer Communications Management, Web Content Management, Digital Asset Management, Notifications, and Workforce Optimization).

You will be responsible for helping the customer visualize the value proposition by building out customized demonstrations of OpenText DX products and solutions and delivering technology and business-level presentations to technical, business, and management-level audiences.

What The Role Offers

• Delivering tailored presentations and demonstrations to both a business and technical audience
• Leveraging different presentation techniques like whiteboard, PPT, storytelling, etc.
• Creating Need: utilizing experience from case studies, ROI studies, and other assets.
• Proactively engaging in continuous self-learning. Both deeper into single technology and across other technologies.
• Taking full responsibility for customer-focused activities, seeking input from the various parties involved, and adequately managing multiple engagements to ensure all deadlines are met and customers are serviced on time.
• Understanding solutions in the OpenText DX portfolio at a high level and being able to articulate and present the bigger picture

What You Need To Succeed

• Previous relevant work experience in a solution / value-based selling environment
• Swedish language (fluent) and English language (proficient)
• Solid experience in Customer Communications Management technologies (for example Exstream, Streamserve, Quadient, SmartComms, Scriptura, etc.)
• Solid working knowledge of Cloud computing strategies, business models, and issues
• Solid expertise in CCM and developing knowledge of Customer Experience Management.
• Understanding who the OpenText CCM competitors are and some level of understanding of their offerings.
• Being able to produce a basic solutions architecture for a single product.

One last thing

OpenText is more than just a corporation, it’s a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText’s vibrant workplace.