Digital Marketing Account Manager | Exposure Ninja | Worldwide

Exposure Ninja are hiring! We’re a rapidly growing, exciting Digital Marketing Agency and we’re looking for a passionate and enthusiastic Account Manager to join our Ninja family.

Exposure Ninjas Account Managers are responsible for handling multiple red-hot online marketing campaigns simultaneously alongside our hugely talented SEO, Content Marketing, PPC, Email Marketing and Web Development teams.

You’ll work alongside a team of digital marketers to help deliver award-winning cross-channel marketing campaigns for AWESOME clients.

The Account Managers report directly to the Head of Account Management.

Our Account Managers key focuses will be:

• Leading the delivery of successful multi-channel marketing campaigns.
• Driving revenue growth for the client accounts you manage through identifying opportunities for client ROI.
• Ensuring high client satisfaction and retaining your client accounts long-term.

Our Account Managers are responsible for:

• Creating, delivering, and leading digital marketing campaign strategies for our clients and guiding our campaign teams to ensure we’re working together to achieve our client’s objectives.
• Acting as the point of contact between our team and the client, representing Exposure Ninja, and presenting the campaign work concisely and effectively.
• Building a great working relationship with our clients, so they consider us a partner rather than a supplier.
• Delivering successful campaign results for our clients.
• Proactively identifying and solving campaign issues, taking ownership through to resolution. Noticing problems early and taking decisive actions to solve them.
• Proactively managing client renewals and increasing contract lengths.
• Developing clients’ accounts spotting short and long-term upsell opportunities to increase ROI.
• Delivering campaign work to an excellent standard. This involves the coordination and checking of work delivered, and effective explanations of the work to clients.
• Keeping the client up to date with the work that we’re doing and keeping the team informed of any client requests.
• Managing client expectations in terms of ROI, results and turnaround time.

To be successful in this role, we recommend:

• Track record of successful client account growth and experience in managing multi-channel campaigns.
• Two years’ plus experience in a marketing or project/account management position.
• Understanding of CRO/UX principles.
• Good understanding of Google Analytics, PPC advertising and SEO principles.
• Experience working cross-functionally and managing multiple stakeholders.

• Strong numerical, analytical and creative skills.
• Engaging communicator with the ability to influence.
• Strong administration skills with an attention to detail.
• Curiosity, combined with the desire to always learn more.

As this is a full-time contracted position, we are looking to hire a UK-based Account Manager with a legal right to work in the UK.

Hours:

This is a full-time position (40 hours per week with paid lunch breaks included).

You’ll have to be available for client calls and meetings (generally held during UK office hours), but otherwise, you are responsible for managing your working hours appropriately. Oh, and did we mention that this is a 100% remote position, so there’ll never be any commuting time or cost?

We believe that employees who have this level of control over their lives are better able to become their best possible selves — which translates into the best possible service for our clients.

Our Perks:
Working at Exposure Ninja comes with more than a few little perks, not only can you work flexible hours from anywhere in the UK, with intellectually stimulating digital marketing campaigns, and great people, we also provide our teams with the following:

• Remote Working
• Flexible Work Hours
• 32 Days Annual Leave including Bank Holidays
• Company provided MacBook Air (after probationary period)
• Generous Sick Leave Policy
• £100 Annual Health Subsidy
• Health & Wellness Support
• Paid Volunteering Hours
• No Meetings at Lunch or on Friday Afternoons
• Client and Employee Referral Bonuses
• Paid-For Digital Marketing Training
• Early Christmas Pay

We welcome everyone into our Ninja family:

We celebrate diversity and believe it makes our team stronger. We fully take advantage of the flexibility we have to hire Ninjas from around the world and from any background. We give our team a work environment free from prejudice, discrimination and intimidation so they can do their best work and live happy lives. Inclusivity and equality are important to us and we don’t tolerate behaviours that don’t follow these values.

To apply:

Please click “Apply Now” / “Apply for Job” and upload your CV/resume along with a cover letter that tells us in 300 words why you think you’re the best candidate for this role.

Job Type: Full-time

Pay: From £28,500.00 per year

Benefits:

• Flexitime

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (required)

Experience:

• Account management: 2 years (required)
• Digital Marketing: 2 years (required)

Work Location: Remote

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home