Research Operations Manager (Remote)

Research Operations Manager (fully remote)

About Hyfe

Hyfe is the global leader in cough. We deliver cough-monitoring and analysis services for thousands of researchers, pharma, physicians and patients across the world.

From remote-patient-monitoring in chronic care management, to digital biomarkers for clinical trials, we bring precision medicine and personalized approaches to respiratory health.

Hyfe’s AI models are trained on the world’s largest database of 25B+ data points collected from 160+ countries. Hyfe has also been validated in 46+ research trials across indications including chronic cough, asthma, COPD, congestive heart failure and covid.

We’ve built a great team that prioritizes outcomes over inputs, constant learning and mutual respect. Our ~30 person team, based across 14 countries to date, brings together brilliant scientists, clinicians, engineers and commercial experts to build an exciting fast-growing business. 

Your Mission

The Research Operations Manager will play a critical role in delivering high-quality clinical study services to Hyfe clients both pharma & academic. You’ll manage all operational aspects of delivering our research services and meeting clients’ time, budgetary & data-quality needs. You’ll ensure Hyfe retains it’s reputation as a very high quality research partner.

Responsibilities will include:

• Oversee research studies from start to end, ensuring they run successfully
• Build strong relationships with pharma and academic clients, and other relevant stakeholders
• Ensure high-quality execution of Hyfe’s wraparound research services including documentation, logistics, training, helpdesk/ technical support, collaborating with Hyfe team members where relevant
• Ensure compliance with expected standards relevant to each study
• Report progress from studies to Hyfe team
• Contribute to new sales via providing tools, content & customer intelligence
• Be the voice of client feedback; assess needs and suggest new features for product development
• Work with the wider team to build the infrastructure that allows us to scale our engagement with researchers
• Coordinate and oversee data collection from research partnerships for the purpose of building the world’s largest and most-detailed cough-centric database for future algorithm development and insights generation

Must-haves

• Bachelor’s degree or equivalent
• Minimum of 6 years of experience in research operations, clinical trials, or a related field within the healthcare, pharmaceutical, or biotechnology industry.
• Proven track record of leading and managing research projects
• Experience in both preclinical and clinical research phases is highly desirable.
• Strong project management skills, including experience with project management tools 
• Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Strong interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders, including academic partners, regulatory agencies, and industry collaborators.
• Understanding of Good Clinical Practice (GCP) and other relevant standards and guidelines 
• Commitment to ethical research practices and the highest standards of integrity.
• Experience in a startup is preferred

Benefits

• Salary of USD $55,000
• Equity
• Flexible schedule (we are family-friendly and place importance on finding ways to recharge)
• Training, as required