It Assistant (Remote)

Job description / Role

Company Description

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow’s hospitality.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability at the heart of everything we do.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Reporting to the IT Assistant Manager, responsibilities and essential job functions include but are not limited to the following:

– Install and configure software and hardware? including printers? network cards and so on.
– Develop protocols for the use of IT across departments and projects
– Support or train personnel responsible for systems and networks and provide advice on the most suitable IT choices
– Facilitate the interaction between end users and higher level support
– Monitor system and network performance and organize maintenance activities (e.g. backups)
– Organize troubleshooting? repairs and data restoration
– Maintain licenses and upgrade schedules
– Work together with other professionals to maintain standards and functionality

Qualifications

Your experience and skills include:

– Experience of working on an IT assistant or other relevant position
– Profound experience in network management and help desk support
– Good practical experience of managing IT systems and applications? troubleshooting and repairing issues
– Good knowledge of TCP/IP protocols and LAN/WAN configuration
– Strong communication and interpersonal skills
– Strong organizational and coordination abilities with close attention to detail
– BSc or BA degree in information technology or computer science; additional certification (CompTIA Network+? CompTIA Security+ etc.) will be a bonus

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.