Talentify.io
Customer Service Representative (Remote)
Customer Service Representative | Talentify.io | UnitedStates
Why Consider This Job Opportunity
...Customer Service Representative | Talentify.io | United States
Why Consider This Job Opportunity
- Competitive pay across the organization
- Growth opportunities with numerous promotions available annually
- Comprehensive healthcare coverage including medical, dental, and vision
- Work from home flexibility with a consistent work schedule
- 15 days of PTO and 8 paid holidays
- Tuition reimbursement to support your professional development
What To Expect (Job Responsibilities)
- Handle inbound and outbound calls to educate and assist customers regarding their warranties
- Navigate customer interactions with high emotional intelligence and conflict resolution skills
- Collaborate effectively within a high-functioning team environment
- Meet time-sensitive requirements and deliverables in a fast-paced setting
- Provide solutions to challenging customer inquiries and issues
What Is Required (Qualifications)
- High School diploma required; Associate or Bachelor’s degree preferred
- Minimum of 3 years of experience in a customer service role with conflict resolution experience
- Experience in the automotive industry is a plus, including knowledge of vehicle repair procedures and pricing
How To Stand Out (Preferred Qualifications)
- Previous experience in a fast-paced call center environment
- Strong verbal and written communication skills with confidence and charisma
- Proven ability to thrive under pressure and in time-sensitive situations
- Background in problem-solving within customer service contexts
#AutomotiveWarranty #CustomerServiceJobs #CareerGrowth #RemoteWork #EmployeeBenefits
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