Receptionist Recreation (Remote)

Job description / Role

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as-

– Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required
– Create a warm welcome and a friendly atmosphere
– Issue and retrieve locker keys and towels before and after use
– Promote all classes, activities and services that are offered within the club
– Post charges in micros that may incurred by guests and members and carry out correct accounting procedures
– Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations
– Periodically check on the cleanliness and order of the locker facilities
– Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
– Encourage sales through full product and price knowledge of offered and available facilities

– Previous reception experience, preferably in the recreation area is an asset.
– Experience in working at guest centric roles and ability to deliver outstanding customer service.
– Multitasking is a requirement.
– Telephone etiquette.
– Quick thinker, courteous and welcoming.
– Professional and well-groomed.
– Adaptable.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.