Technologist I Communications Engineer (Remote)

Technologist I Communications Engineer | Oceaneering International | Worldwide

Position Summary and Location

Communications Engineer, Technologist, will be responsible for the installation, maintenance and operations of the company’s network. The individual must be qualified at all levels of IP networks providing operational and project support to our business units data, voice, wireless and video networks. This position also involves developing & maintaining procedures to support  network operations.

Location: Chandigarh, India

Duties and Responsibilities

ESSENTIAL

• Assist in availability of 24/7/365 staffing schedule of network operations
• Assist in 24/7 monitoring of the network, servers and systems health using Solarwinds, Netflow, Microsoft SCOM, SCCM, Splunk etc.
• Work with trouble tickets, support teams to restore network services
• Assist network operations center with investigations & documentation where warnings / threshold breach is observed
• Design and maintain the monitoring tools.
• Expert in problem resolution.
• Ability to troubleshoot and configure network devices remotely
• Documents, tracks and monitors problems to ensure a timely resolution of all assigned tickets.
• Participate in an on call rotation to provide support to oceaneering global businesses.
• Ability to work shifts to include holidays and weekends to support the infrastructure.
• Responsible for providing project support and evaluating new technologies.
• Identify and correct workflows and processes to improve network reliability and/or resolution times.
• Promote a positive work environment and promote customer service.
• Lead and mentor junior technicians on projects and troubleshooting.
• Manage, control and document changes per the change management supervisor
• Assist in root cause analysis of Network operation issues
• Any other tasks as directed by line manager

NON-ESSENTIAL

• Should be open to travel as per business needs

Supervisory Responsibilities

• This position has NO supervisory responsibilities

Reporting Relationship

• Reports to Manager, Network Engineering
• Works closely with other IT teams

Qualifications

REQUIRED

• Bachelors degree, preferably in Electronics, Computer Science, or equivalent education
• Total work experience of 3-5 years
• Must have an expert understanding of the TCP/IP network protocol.
• Must be an expert in troubleshooting wireless networks from past experiences with Cisco or Aruba.
• Must be an expert in routing and switching technologies.
• Knowledge of Cisco Wireless Controllers and accesspoints.
• Knowledge of DMVPN, IPSEC, SSL VPNs.
• Knowledge of the F5 load balance.
• Must be an expert with the Cisco ASA firewall technologies.
• Must be an expert with  EIGRP and BGP routing protocols.
• Experience of QOS policies across the Enterprise for Data, Voice and Video.

DESIRED

• CCNA, CCNP certifications preferred
• Good communication skills
• Fluent in English with excellent communication skills
• Able to work independently

Knowledge, Skills, Abilities, and Other Characteristics

• Log file analysis, event correlation, and troubleshooting
• Good written and verbal communication skills
• Teamwork & Interpersonal skills
• Analytical, problem solving & decision making skills
• Organizing & planning skills
• Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed

Working Conditions

This position is considered OFFICE WORK which is characterized as follows. 

• Almost exclusively indoors during the day and occasionally at night
• Occasional exposure to airborne dust in the work place
• Work surface is stable (flat)

Physical Activity/Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is considered LIGHT work.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home