Hr Services Partner (Remote)

Office Type: Home office – same as employee home address at the top of the contract.

Are you interested in developing the best-in-class HR Services delivery for our international customers while being part of a global HR organization?

Who We Are

Zalaris, one of the leading providers of Tech HR and Payroll Services, has a new opportunity for a Human Resources Services Partner (m/f/d) Austria with location Germany or Austria.

Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We’re small enough to interact with everyone but big enough for you to grow in an international environment. We’re dedicated to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it. Zalaris has a fully digitalized and integrated employee Talent Management and data handling practice, serving 17 countries across the globe. We are constantly growing and opening up new markets, supporting well-known global organizations with HR services.

Position Summary

We are seeking a dynamic and experienced Human Resources Services Partner to join our team. In this role, you will take on a key position, responsible for managing one of our largest customers and overseeing HR services delivery for Austria. This is an exciting opportunity for an HR professional who thrives in a client-facing role and is passionate about delivering best-in-class HR services – always aiming high, leveraging new technology and providing outstanding customer experience.

Your Responsibilities

Customer Management:

• Act as the primary point of contact for one of our major customers, building and maintaining strong relationships.
• Understand the customer’s business needs and align HR services to support their strategic objectives.
• Ensure high customer satisfaction through effective communication and service delivery.

HR Services Delivery

• Oversee the end-to-end delivery of HR services for the assigned customer.
• Collaborate with internal teams and external partners to ensure timely and accurate HR services delivery, including talent and workforce management as well as compensation and benefits administration.

Project Team Participation

• Be an integral part of the project team, contributing to the development and implementation of HR solutions.
• Collaborate with cross-functional teams and our partners to drive successful project outcomes and exceed customer expectations.

Workshop Facilitation

• Conduct workshops with the customer to understand their specific requirements, challenges, and goals.
• Utilize a consultative approach to provide tailored HR solutions that address customer needs.

Escalation Point For Delivery Issues

• Serve as the escalation point for any HR services delivery issues, working proactively to resolve challenges and ensure a smooth customer experience.
• Collaborate with internal and external stakeholders to implement corrective actions and prevent future issues.

Your Qualifications And Skills

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification is a plus.
• Proven experience as an HR Business Partner or in a similar client-facing role.
• In-depth knowledge of Austrian HR processes, Austrian regulations, and best practices.
• Strong project management skills with the ability to manage multiple tasks simultaneously.
• Excellent interpersonal and communication skills in German and English, with the ability to interact confidently at all levels of the organization.
• You’re curious about people, and you’re good at building and maintaining relations.
• Resilience and a positive can-do attitude.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.
• The chance to be part of a global leader in HR and payroll services.

If you are a passionate HR professional looking for a challenging and rewarding opportunity to make a significant impact, we invite you to apply for this exciting position in Germany or Austria. Join us in delivering exceptional HR services and driving the success of our clients.