Senior Case Manager Sme Portfolio (Remote)

HAYLO People are the trusted recruitment agency for candidates the Personal Injury & Insurance industry.

Bring your experience in workers’ compensation case management to join a NSW Nominal Insurer Scheme as one of its newest Claims Service Providers that are continue to grow their operations. You can have a huge impact and work within the business as it grows in the coming year ahead, with lots of future career prospects.

Office & Flexibility
This is a permanent full-time role, with the option to work from home up to 3 days a week. With flexible working start/finish times and the option for a compressed hours 9 day fortnight after probation, this is a business that puts its employee’s wellbeing as a priority.

Option to work in a brand new office in Parramatta or a newly refurbished office in Sydney CBD with close links to the train line. This is a growing team with a positive and supportive team culture.

The Role & Portfolio

• You will be working amongst a team who are passionate just like you about achieving positive workers’ compensation claims outcomes and working collaboratively together to achieve the best service for the client and injured worker. 
• Initially, an SME claims portfolio across both new physical & psychological claims, you will later have the option to specialise within one of these portfolios. Portfolio sizes will all be under 65 claims at any time.
• Support from a team of specialists to ensure you are able to perform your role at your best. 

Benefits

• Salary Range up $95,000 + Super
• Flexible working hours, with a 9 day-fortnight compressed hours after probation.
• Hybrid working 3 days from home post training.
• Extensive well-being initiatives and discounts across a number of insurance products
• Onsite learning & development team with a structured career pathway

About You

• An experienced case manager with around 2 + years of experience is preferred however most importantly you will be passionate about delivering superb customer experiences and enjoy working towards outcomes.
• Have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances.
• Enjoy stepping up and supporting others with mentoring and coaching.
• A true team player who supports peers and loves helping others.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.

For more information or to discuss this role in further detail please get in touch with Andrew Smith at  andrew.smith@haylopeople.com.au or 0424 061 175