Technical Sales Engineer (Remote)

Arcstone Overview:

Since its inception, Arcstone has successfully delivered solutions to 220+ innovative manufacturing companies globally. We are committed to finding and developing the best talents that will propel Arcstone forward in the field of digital manufacturing, helping companies run the shop floor and interconnecting them to the globally manufacturing supply chain. We welcome enterprise software development experts, manufacturing engineering talents, exceptional business developers, and other various roles who are ideally from the manufacturing sector. If you are ready to join a fast-paced, young and rapidly growing startup in a field poised for disruption, we want you!

Job Description:

In order to provide the best possible solutions to our clients, Arcstone requires exceptional talent ever ready to assume key roles in meeting our client’s varied manufacturing needs. We are looking for talented problem solvers who can not only bring creative and practical solutions, but who are also always passionate to learn on the job.

As a Technical Sales Engineer your role will be key in helping potential clients develop their strategy for manufacturing digitization. Armed with a good understanding of your client’s pain points, you will design and propose technical solutions based on Arcstone’s suite of toolsets. Partnering side by side with the sales team through business user’s requirement analysis, opportunity qualification, solution demos, proposal completion/review and clarifications, you will oversee the technical sales process end-to-end. You will also engage with Arcstone’s extensive partner network to provide technical guidance on engagements throughout south-east Asia.

A minority of your time will also be spent on assisting the engineering team with actual deployment project execution. This is because at Arcstone, we believe that the only way to be able to understand our client’s painpoints and how our solution can resolve their problems, is to roll up our sleeves and learn by doing.

What you’ll be doing:

• Create proposals and POCs for prospective customers to secure their buy in of Arcstone toolsets
• Ultimately work together with our sales team and partner network to secure an Arcstone sale!
• Lead architecture discussions with opportunities from discovery to completion while working with the commercial team and hardware/consulting partners we’re engaged with
• Become a technical subject matter expert, keeping current on new product functionality and its proper use
• Educate prospects and clients through webinars, on-site training presentations and trials
• Prepare and deliver effective custom configured demonstrations using customer data
• Provide coverage, education, and application expertise by attending client/prospect roundtables, conferences, and other events
• Provide and review Arcstone best practices, develop use case scenarios and client stories both internally and externally to assist prospective clients
• Support the engineering team on some deployment project execution, although your top priority will be on partnering closely with and supporting our sales team

Qualifications:

• Previous experience as a solution consultant ideally within the same product category (IoT, MES, Manufacturing, Supply Chain), minimum 3-5 years experience in a similar capacity
• IT infrastructure knowledge for scaling digital manufacturing solutions
• Used OPC UA familiar with MQTT, MODBUS, etc. Industrial protocols
• Familiar with the Unified Name Space concept for data management and ISA 95 standards
• Industry 4.0 road mapping experience and long-term planning
• Experience creating and delivering compelling presentations
• Strong ability to demonstrate and persuade using influencing skills and relating to prospective customers in a consultative manner
• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
• Demonstrated progressive experience with B2B pitches
• Demonstrated ability to build relationships and trust with prospects/clients
• Proven ability to understand and address prospective client objections
• Strong ability to match product functionality to the prospects’ business needs

The Right Fit:

We at Arcstone are extremely passionate about the product, the service we provide for our customers, and the transformation we are making in the manufacturing industry. We are looking for people who can bring that same level of passion and zeal to our mission.

Our core belief is to hire the right person for the company, and that means looking for someone with truly amazing potential and can grow along with the rest of the company.

Do carefully consider the requirements before submitting your application.

We look forward to hearing from you!