Software Support Engineer (Remote)

IT/Dev
Salary: $From ₹3,33,533.37 a year INR per Year
Job Type: Full time
Experience: Senior Level

USA Healthcare Systems

Software Support Engineer (Remote)

Software Support Engineer | USA Healthcare Systems |Worldwide

We are hiring Software Engineers for Technical Support Position for USAHealthcare System.

Compensation is based on skills and experience

Only qualified candidates with relevant skills and experience (ifapplicable) will be considered.

    ...

    Software Support Engineer | USA Healthcare Systems | Worldwide

    We are hiring Software Engineers for Technical Support Position for USA Healthcare System.

    Compensation is based on skills and experience

    Only qualified candidates with relevant skills and experience (if applicable) will be considered.

    • This is a full-time contract position with remote work from the candidate’s current location for Dallas TX USA based company. Re-location is not required for this job.
    • This position requires to work at least for 4 hours during TSG business time (9:00 am to 5:00 pm Central Standard Time – CST). This requirement may eventually vary with the increased or decreased presence during TSG business hours depending on your productivity, knowledge, and skills.

    Required skillsets:

    • Proficient with GIT, C#, .NET and Microsoft SQL server / TSQL for troubleshooting and submitting pull requests for hot fixes.
    • Technical support: Providing support for applications and systems used by end users
    • Monitoring: Monitoring production systems and servers, and reporting any issues that could impact the business
    • Incident management: Receiving and analyzing incidents and requests from users, and responding with solutions or escalating them to other teams
    • Client management: Communicating with clients, following up, and advocating for their issues.
    • Must be proficient in English language for both conversation and writing.
    • Root cause analysis: Working to identify the root cause of issues to prevent recurrence
    • Documentation: Keeping accurate documentation of the steps taken to solve issues
    • Software Maintenance: Ensuring the software system’s smooth functioning, including performing upgrades and maintenance tasks, monitoring performance, and maintaining security standards.
    • Automation of business processes: Work closely with the development team to automate business processes, which helps to reduce manual effort and improve efficiency.
    • Must work daily USA Central Standard Time 8-hour shift that will vary between 7am-7pm.
    • Must have 3+ years’ experience in software development.

    Job Type: Full-time

    Pay: From ₹333,533.37 per year

    Benefits:

    • Internet reimbursement
    • Work from home

    Shift:

    • Day shift
    • Morning shift
    • Night shift
    • Rotational shift
    • US shift

    Work Days:

    • Monday to Friday

    Application Question(s):

    • How many years of experience in GIT, C#, .NET and Microsoft SQL server / TSQL for troubleshooting and submitting pull requests for hot fixes do you have?
    • What is your current monthly salary? (Mandatory Question)
    • What is your expected monthly salary? (Mandatory Question)
    • Please mention your notice period with current employer? (Mandatory Questions)
    • Are you willing to work in 8 hours shift during CST/USA time? (Mandatory Question)
    • If this job requires rotational shift or evening shift, are you willing to work? (Mandatory Questions)

    Shift availability:

    • Night Shift (Required)
    • Overnight Shift (Required)

    Work Location: Remote

    Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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