Talentify.io
Manager Virtual Assistant Team (Remote)
Manager Virtual Assistant Team | Talentify.io | UnitedStates
Why Consider This Job Opportunity
...Manager Virtual Assistant Team | Talentify.io | United States
Why Consider This Job Opportunity
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to lead and develop a team in a dynamic setting
- Engage in meaningful customer interactions and enhance relationships
- Commitment to fostering an inclusive culture
What To Expect (Job Responsibilities)
- Create and coach a customer-focused environment to motivate teams and enhance customer satisfaction
- Assist in identifying training needs and delivering appropriate training to staff
- Ensure agents recognize sales opportunities during problem resolution
- Analyze and prepare reports on team goal achievement, workflow, productivity, and performance
- Develop ongoing relationships with managers of key areas to ensure quality service delivery
What Is Required (Qualifications)
- 1-3 years of people leadership experience with demonstrated coaching skills
- 1-3 years of branch operations experience including teller line
- High School Diploma or equivalent required
- Availability for a 40-hour work week with a schedule from 9:00 AM to 5:30 PM, Tuesday to Saturday
- Must work 100% in-office
How To Stand Out (Preferred Qualifications)
- Experience in a customer service-oriented role within the banking sector
- Familiarity with video communication tools and remote management
- Proven ability to develop and implement training programs
- Strong analytical skills with the ability to interpret performance data
- Ability to foster a positive and inclusive team culture
#Banking #CustomerService #TeamLeadership #CareerGrowth #InclusiveWorkplace
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.”
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